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Chat users show up as offline

Novell Cool Solutions: Question & Answer

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Posted: 3 Nov 2004

Q:
In our Virtual Office Chat, all the users show up as being offline, even when they're online. What's up?



A:
Make sure Chat is configured correctly and the firewall has open ports. Check the settings in iManager under VO | Environment Settings | Portal Info Tab. Make sure the container only has the O and not the OU or anything else. If you have other containers configured this could mess up Chat.

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