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Handling unmatched users

Novell Cool Solutions: Question & Answer

Posted: 21 Apr 2005

Q:
When migrating or editing an existing unmatched user in eDirectory that also exists in AD, I get the "LDAP_ALREADY_EXISTS" error message and user object association stays in a pending state. I've tried TID 10091618, which is the exact error I receive, but its fix is not applicable here.

A:
The UPN and sAMAccountName must be unique within an AD domain. It sounds like your driver is not finding a matching object and therefore tries to create a new one. When it does, there is a UPN/sAMAccountName conflict.

You'll need to modify your matching rules to find the existing users in AD.

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