RADIUS authentication problems
Novell Cool Solutions: Question & Answer
Q:
We use BorderManager 3.8 on a 6.5 server. Users who are already configured have no problem authenticaticating, but newly created users get the message "Unable to locate authentication rule." Nothing has been changed - all settings are the same as the other users who don't have this problem.
A:
Make sure your RADIUS server holds a replica of the security container and make sure that synchronization is successful for all of the security container replicas in the tree. Also, run REFRESHCACHE and REFRESHPOLICY at the server prompt as recommended by Novell. This will insure the integrity of eDirectory NMAS policies and re-read them into cache.
You must have a replica of the Security container on the server running RADIUS and make sure it is properly synchronized. I had issues because I was having -625 synchronization errors with my remote servers across slow WAN links when this partition would attempt to synchronize. I had to remove the replica on the remotes to get a good sync; then RADIUS started working OK.
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