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Troubleshooting iFolder

Novell Cool Solutions: Question & Answer

Posted: 17 Mar 2003

Q:
I keep getting 'Your previous login failed! Please enter your username and password' when I try to log in to any part of iFolder. Where do I start to troubleshoot this problem?



A:
Start here with these simple troubleshooting tips from Anders Gustafsson:

1. iFolder 2.x needs eDirectory 8.6.2 or better for LDAP. It will not work with NW 5.1 DS 8.82 for example.
2. Check that the admin name in the iFolder server config file is correct.
3. Use the clear-text LDAP port for troubleshooting.
4. Turn on LDAP tracing on the LDAP Server/Group Object.
5. LOAD DSTRACE. Turn off everything and turn on LDAP, then try to log in.

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