Can't remote control after upgrading
Novell Cool Solutions: Question & Answer
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Q:
After installing ZfD4.0.1 I have found that I cannot remote control a PC where the user is not logged in. Is this normal? Being logged in was not a requirement with ZENworks 3.
A:
In order to control a machine that does not have a user logged in, youmust have a workstation policy that allows remote control. Make sure that your workstation policies are being applied and that the remote control policy is enabled.
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