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I upgraded from Novell Linux Desktop to SUSE 9.2 Pro, and when I try to do an online update for it, it comes up with an error.

Novell Cool Solutions: Question & Answer

Posted: 6 Jan 2005

Q:
I am trying to perform an online update to SUSE Pro 9.2 but it fails with the following error message:

Patch information retrieval failed.
error
Couldn't cd to Novell-Linux-Desktop

cat /etc/SUSE-release shows:
SUSE Linux 9.2 (i586)
VERSION = 9.2

A:
You probably have two entries in /var/adm/YaST/ProdDB - one being for Novell Linux Desktop.
If this is the case, you might try moving that away.
Be careful when dealing with files in this directory... Always back your files up before you alter them.

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