Novell Home

Workaround for ZENworks Problem after upgrading to NetWare 5.1 SP7

Novell Cool Solutions: Tip
By Wim Focke

Digg This - Slashdot This

Posted: 23 Mar 2005
 

We had a NetWare 5.1 SP5 server and ZENworks for Desktops 4.01. We upgraded to NW51 SP7 and got the following message when the inventory service started:

*********** start of errormessage
java: Page fault processor exception occurred while executing class com.novell.a
pplication.zenworks.services.webserver.ZenWebServer
State of Registers at Processor Exception:
EIP=C98EFC96, EFLAGS=10286, EAX=D80058B0, ECX=CFCE3360, EDX=CFCE3360,
EBX=0, ESP=C1957334, EBP=D84662A8, ESI=FAFD7A2C, EDI=CFCE32E0,
The exception occurred while executing code in: JVM.NLM  (c98e8000)
The exception occurred while running thread: Java_275 Zen Proc (D7FBB580)
java: Class com.novell.application.zenworks.services.webserver.ZenWebServer exit
ed with status -5
java: Page fault processor exception occurred while executing class com.novell.z
enworks.desktop.inventory.servercommon.ZENWorksInventoryServiceManager
State of Registers at Processor Exception:
EIP=C98EFC96, EFLAGS=10286, EAX=D8005930, ECX=C1248300, EDX=C1248300,
EBX=0, ESP=C18D254C, EBP=D87458A4, ESI=FAFD7A2C, EDI=C1248280,
The exception occurred while executing code in: JVM.NLM  (c98e8000)
The exception occurred while running thread: Java_277 Server C (D7F975A0)
java: Class com.novell.zenworks.desktop.inventory.servercommon.ZENWorksInventory
ServiceManager exited with status -5
*********** end of errormessage

I could not find exit with status -5 in the support database.

SOLUTION: Copied the files

SYS:JAVA\LIB\rt.jar
and
SYS:JAVA\LIB\tools.jar

from a machine installed with NW5.1 SP7 overlay cd and ZfD4.01 to the machines that had this error.

Now all java processes start without error.

If you have any questions you may contact Wim at w.focke@pinkroccade.com


Novell Cool Solutions (corporate web communities) are produced by WebWise Solutions. www.webwiseone.com

© 2014 Novell