Workaround for ZENworks Problem after upgrading to NetWare 5.1 SP7
Novell Cool Solutions: Tip
By Wim Focke
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Posted: 23 Mar 2005 |
We had a NetWare 5.1 SP5 server and ZENworks for Desktops 4.01. We upgraded to NW51 SP7 and got the following message when the inventory service started:
*********** start of errormessage java: Page fault processor exception occurred while executing class com.novell.a pplication.zenworks.services.webserver.ZenWebServer State of Registers at Processor Exception: EIP=C98EFC96, EFLAGS=10286, EAX=D80058B0, ECX=CFCE3360, EDX=CFCE3360, EBX=0, ESP=C1957334, EBP=D84662A8, ESI=FAFD7A2C, EDI=CFCE32E0, The exception occurred while executing code in: JVM.NLM (c98e8000) The exception occurred while running thread: Java_275 Zen Proc (D7FBB580) java: Class com.novell.application.zenworks.services.webserver.ZenWebServer exit ed with status -5 java: Page fault processor exception occurred while executing class com.novell.z enworks.desktop.inventory.servercommon.ZENWorksInventoryServiceManager State of Registers at Processor Exception: EIP=C98EFC96, EFLAGS=10286, EAX=D8005930, ECX=C1248300, EDX=C1248300, EBX=0, ESP=C18D254C, EBP=D87458A4, ESI=FAFD7A2C, EDI=C1248280, The exception occurred while executing code in: JVM.NLM (c98e8000) The exception occurred while running thread: Java_277 Server C (D7F975A0) java: Class com.novell.zenworks.desktop.inventory.servercommon.ZENWorksInventory ServiceManager exited with status -5 *********** end of errormessage
I could not find exit with status -5 in the support database.
SOLUTION: Copied the files
SYS:JAVA\LIB\rt.jar and SYS:JAVA\LIB\tools.jar
from a machine installed with NW5.1 SP7 overlay cd and ZfD4.01 to the machines that had this error.
Now all java processes start without error.
If you have any questions you may contact Wim at w.focke@pinkroccade.com
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