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Upgrading without losing Inventory and Remote Management on Cluster

Novell Cool Solutions: Tip
By Ananda N

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Posted: 16 Jun 2005

(Important: This issue is rectified in ZENworks 6.5 SP1, which is a minimum requirement patch. Meaning, Novell won't support you if you install ZENworks 6.5 on a cluster. In other words, if you do it, you're on your own. But in case you ever for some reason find that you must do this, despite its unsupported nature, we thought we'd share it.)

If you haven't applied ZENworks 6.5 SP1 yet, you may have trouble getting your Inventory and Remote Management components to install on a Cluster setup.

During an upgrade install, ZENworks for Desktops 6.5 install wizard looks for the existence of Inventory & Remote management components in a wrong location. Due to which, the component selection page of the install wizard fails to show Inventory/RM components 'checked' & 'greyed' state. If you continue without making any changes in this screen, at the end of the install you may find Inventory/RM components were not upgraded.

There are two solutions (if you don't want to apply SP1 for some reason):

Solution 1

In the component selection page, manually select (check) both Inventory & Remote Management components to install.

Solution 2

Before you start the upgrade install, perform the following steps.

  1. Copy Invenvset.ncf & WOLsetenv.ncf files from sys:\system of any node in the cluster to "\\shared volume\system\"
  2. Now, launch the install. Components installed should be now detected properly and without any changes made manually, install should upgrade Inventory/RM components successfully.

If you have any questions you may contact Ananda at

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