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Running iManager 2.5 on SLES 9 64-bit Opteron Systems

Novell Cool Solutions: Tip
By Jeff Crow

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Updated: 13 Jul 2005

Although not officially supported by Novell, it is possible for iManager 2.5 to run on a 64-bit Opteron System running SLES 9 (64-bit). By following the steps below, you should be able to get iManager up and running on one of these systems.

1. From within YaST, install the following prerequisite packages from the 64-bit SLES 9 media:

  • compat-32bit
  • python
  • gettext
  • rug
  • rcd

Note: If you have already attempted the install once and it is failing with the error: "A request to the red-carpet daemon to identify itself was not answered. Red-carpet failed to connect to the local iManager channel" - then you most likely have the 32-bit versions of rug and rcd installed. iManager 2.5 will install these versions for you if they are not found on the system. To correct this problem, you need to (1) Stop the rcd daemon, if it is running (you may need to forcibly kill the rcd process), then (2) Remove the rcd and rug packages using the rpm -e command, and (3) Install rug and rcd through YaST, using the 64-bit versions included on the SLES 9 64-bit media. Then continue on with the following steps.

2. Run the iManager 2.5 install as you normally would, by executing the file. You will receive an error at the end of the install: "Unable to start Tomcat4," followed by the prompt "Do you want to continue with the install [Yes]:"

3. Press Enter to accept the default selection of "Yes."

4. To resolve the issue that causes the Tomcat error, comment out the following lines at the end of the /etc/opt/novell/tomcat4/tomcat4.conf file by placing a "#" in front of each of them:

#if [ -x $JAVA_HOME/jre/lib/i386/ ]; then
#export LD_PRELOAD=$JAVA_HOME/jre/lib/i386/

5. Start up Tomcat4 using the command /etc/init.d/novell-tomcat4 start

You should now be able to access iManager and authenticate to your directory of choice!

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