Troubleshooting a Common Error
Novell Cool Solutions: Tip
By Matt Harvey
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Posted: 20 Oct 2005
There are any number of illegal operations "program has encountered an error" messages that you can encounter, including problems with opening the address book and problems that close the GroupWise client immediately.
SOLUTION: far better than any other solution is the simple method of restoring the version of mapi32.dll that came with the GroupWise client. Through unknown processes (probably user action), mapi32.dll seems to be replaced fairly often with other versions.
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