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Speeding Up Busy Searches

Novell Cool Solutions: Tip
By Heath Tennant

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Posted: 7 Feb 2006


When a busy search of more than four users is performed, the request is sent to the GroupWise system rather than performed locally. Due to the size of our e-mail system, this can take some time to process. If you're in a hurry, you may not have the extra time to wait for this to happen. So, to force this request to complete in record time, just follow these steps:


  1. Perform the busy search as normal.
  2. Leave the busy search open and click on your GroupWise mailbox.
  3. Press F5.
  4. Return to your busy search and - voila - your busy search should be completed.

On a side note, this issue does not effect users of caching mode, as the request is sent through to the POA and processed immediately.

Novell Cool Solutions (corporate web communities) are produced by WebWise Solutions.

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