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Speeding Up Busy Searches

Novell Cool Solutions: Tip
By Heath Tennant

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Posted: 7 Feb 2006
 

Problem

When a busy search of more than four users is performed, the request is sent to the GroupWise system rather than performed locally. Due to the size of our e-mail system, this can take some time to process. If you're in a hurry, you may not have the extra time to wait for this to happen. So, to force this request to complete in record time, just follow these steps:

Solution

  1. Perform the busy search as normal.
  2. Leave the busy search open and click on your GroupWise mailbox.
  3. Press F5.
  4. Return to your busy search and - voila - your busy search should be completed.

On a side note, this issue does not effect users of caching mode, as the request is sent through to the POA and processed immediately.


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