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Preventing Installation Crashes for GroupWise 7

Novell Cool Solutions: Tip
By Bill Peden

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Posted: 28 Mar 2006
 

Problem

When Installing GroupWise 7 on Server 2003, the Install Screen would start then close and not re-appear. The event log would show that the application had crashed, but it would not indicate any reasons why.

Solution

Turn off DEP (Data Execution Prevention).

1. Go to Properties in the My Computer shortcut and click the Advanced Performance tab
or
Open Control panel > System > Advanced > Performance.

2. Click the tab and choose the top option, "Turn on DEP for Windows system files only."

I have since seen this problem for someone installing Citrix on a 2003 server, so it is worth remembering.

Note: This solution applies to environments with all versions of Windows with recent security patches: XP, Server 2003, etc.


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