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Solving D107 Errors in GroupWise

Novell Cool Solutions: Tip
By Brett Walters

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Posted: 18 Jul 2006
 

Problem

You may receive a D107 error when GroupWise starts. It is recommended to look for an item in the whole account that is greater than the auto-archive date, and delete it. If you're using the GW Client, the following method may help.

Important: Be sure to back up your mailboxes before trying any of these suggestions.

Solution

1. From the GW Client menu choose the Check Mailbox Size tool.

2. For each of the 3 categories of items (don't do Trash, it's redundant), sort by date.

3. Delete those items you believe are older than the Auto-Archive date for that item (this can be found in Tools, Options, Environment, Cleanup).

Example

An item causing D107 Error can be Received, Sent, or Calendar. "Check Mailbox Size" appears to be better at finding old items still considered in the active mailbox. Also, you will likely have many Trash items after this. I recommend leaving the efficient Auto-Archive Trash function to do the cleanup, as deleting many items from Trash at one time (especially if you are using Cache Mode) will be time-consuming.

Note: This solution was tested in an environment with Windows XP and GroupWise Client 6.5.


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