Avoiding Microsoft Crashes with the GroupWise Client
Novell Cool Solutions: Tip
By Bjorn Schonhoff
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Posted: 18 Jul 2006
Microsoft Word 2003 and Microsoft Excel 2003 have problems with the DMS function on a Windows 2003 Terminal Server (SP1) with a GroupWise 7.0.1 Client. MS Word crashes with an error if you try to open a Word document in your Groupwise Client. MS Excel produces an error that your Client is not yet started. You are also not able to save a new document into your libary.
These errors occur only with normal users - with local Administrators, everything works fine.
MS Office 2003 needs rights on a special Registry Key:
HKLM\Software\Microsoft\Windows NT\Current Version\Perflib\
Give your users Change Rights to this Registry Key, and everything will work fine.
Note: This solution was tested in an environment with Windows 2003 Server (German), Groupwise Client 7.0.1 (Multilanguage), MS Office 2003, and Citrix Presentation Server 4.
Novell Cool Solutions (corporate web communities) are produced by WebWise Solutions. www.webwiseone.com