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Solving the "Text Only" Problem with MS Word and the GroupWise Client

Novell Cool Solutions: Tip
By Bjorn Schonhoff

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Posted: 18 Jul 2006
 

Problem

When you open a new Word document from your GroupWise Client 7.0.1, MS Word 2003 will start with "Text Only" as the Standard Style. When you want to save your document, Word loses all its conversions and Styles because you selected "Text Only" as the Style. When you open Word normally everything looks fine, as is the case when you open an older document from the libary.

Solution

To solve this problem, you need Word to learn that it should open new documents in the libary with the "shellnew" document for Word.

Just create this new Registry Key:

HKCR\.doc\ShellNew\

Reg_SZ: FileName
Value:  c:\\windows\\shellnew\\winword8.doc

The value should point to the existing winword8.doc Document in your Windows Folder. Before creating this key, check that this file exists.

Note: This solution was tested in an environment with Windows 2003 Server (German), Groupwise Client 7.0.1 (Multilanguage), MS Office 2003, and Citrix Presentation Server 4.


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