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Troubleshooting GMS with Nokia Symbian Phones

Novell Cool Solutions: Tip
By Lasse Eriksson

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Posted: 10 Oct 2006
 

Problem

GroupWise Mobile Server fails with newer Nokia Symbian phones. I actually bought a new Nokia E70, since my previous phone didn't work with GMS. Sorry to say, symbian or not, it didn't work - not even when Nokia supplied an updated Symbianclient for GMS.

Solution

To get it working, these steps are required (if your device is supported):

1. Make sure the phone is "up-to-date". See:
http://www.nokia.co.uk/nokia/0,1522,,00.html?orig=/softwareupdate
This will if needed update the firmware/os in your phone.

2. Use the updated Symbianclient for Nokia phones from:
http://www.businesssoftware.nokia.com/intellisync_wireless_email_downloads.php

Note: This solution was tested with Groupwise Mobile Server together with Nokia Symbian Phones.


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