Novell Home

Quick Workaround to Flashing Desktop Bug

Novell Cool Solutions: Tip
By Geoffrey Carman

Digg This - Slashdot This

Posted: 18 Jan 2007
 

PROBLEM: With the ZENworks 7 SP1 client, when you install the Post SP1 Hot patch, that is available from support, you may find that some users (and only some users) get a flashing desktop as Application Explorer tries to load.

The bug is reported to Novell in an old TID # 3789592. Alas, there is no official fix yet about it from Novell.

Turns out, you can resolve this easily, by turning off the desktops Auto-Arrange.

It appears that the Application Explorer remembers where it was left behind in a reg key:
HKEY_CURRENT_USER\Software\NetWare\NAL\1.0\Links\*POSITIONS

And if Auto-arrange is on, and there is a conflict with this position, in the Hot patch 1 client, you get a race condition, as the desktop tries to move it to match the available space, and Application Explorer tries to force it to one location.

You can delete the offending Reg key. But far simpler is turn off the desktop's Auto-arrange feature.

If you have any questions you may contact Geoffrey at geoffc@yorku.ca


Novell Cool Solutions (corporate web communities) are produced by WebWise Solutions. www.webwiseone.com

© 2014 Novell