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Creating a Custom Help Desk Page for iManager

Novell Cool Solutions: Tip
By Wolfgang Schreiber

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Posted: 21 Mar 2007


A Forum reader recently asked:

"I am trying to create a custom page for our help desk that gives certain information, such as surname, given name, full name, etc. I can get everything into the form but the ability to change the user's password. What do I need to do to allow me to have this choice in the form? I don't want to use the canned "HelpDesk" that is already created in iManager, because we want a form for the help desk to use."

And here's the response from Wolfgang Schreiber ...


For a quick and dirty solution, take a look at the page:


Copy the 2 setpassword parts (see below) into your page.

Note: There may be multiple files with the name pattern "<page ID>_[date]_[time]" - make sure to modify the most recent one. Insert the snippets at the correct location, e.g right after the "</TABLE>" at the end of the file.

Part 1

      <%-- Used to launch the set password task --%>
      function setPassword()
c.urlEncode(c.var("eDir$target")) %>", "", 

Part 2

<a href="javascript:setPassword();"><%= c.string("SetPassword") %></a>

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