Synchronizing GroupWise Information for New BlackBerry Users
Novell Cool Solutions: Tip
By Dave Simons
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Posted: 27 Mar 2007 |
Problem
You have a BlackBerry server installed, and it is working fine for all your users. Now you create a new user, and he also has a BlackBerry account on the BlackBerry server.
However, for some reason you can't get all his GroupWise information synchronized to his Blackberry device.
Solution
Make sure your user has a Full Client GroupWise Mailbox. You can configure this as follows:
1. Right-click the GroupWise account.
2. Select GroupWise Utilities > Client Options.
3. Click the Environment Options Tab.
4. Click Client Access.
5. Make sure the radio button is set to Full License Mailbox.
Everything should work fine now - the information should synchronize with the BlackBerry device.
Novell Cool Solutions (corporate web communities) are produced by WebWise Solutions. www.webwiseone.com