Novell is now a part of Micro Focus

Solving a "503 Service Not Available" Error for WebAccess

Novell Cool Solutions: Tip
By Royce L. Robinson

Digg This - Slashdot This

Posted: 18 Sep 2007


We were getting the error: "Service is not available - 503" attempting to access Groupwise WebAccess.


The problem was caused by new SSL cert installed in a prior week. We had restarted the GroupWise server, but then users were getting the 503 error attempting to access WebAccess.

Looking further at the Logger Screen, we found that Tomcat4 was exiting and had error that tckeygen.ncf needed to be run. So, we ran tckeygen and it fixed the problem. We restarted Tomcat4, and the WebAccess services came up immediately.

Novell Cool Solutions (corporate web communities) are produced by WebWise Solutions.

© Copyright Micro Focus or one of its affiliates