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Deleting a User and Clearing the User Space

Novell Cool Solutions: Tip
By Tim Heywood

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Posted: 23 Oct 2007


A Forum reader recently asked:

"How can I be sure the space on my server is accurate? I am concerned there might be build up on the server will lots of other old deleted email not being removed."

And here's the response from Tim Heywood ...


When you delete a user, GW has this thought in the back of its head, "What if this user is needed after all?" As a result, the data is retained for 21 days before it is removed from disk. Even running the /forceclean option will not clear out the user of the data.

If you "really" want to kill off space used by a user,

1. Delete the contents of the mailbox first.

2. Empty the Trash.

3. Run the Reduce program.

4. Once the mail is all gone, then delete the user.

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