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Password Management is Case Sensitive

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Posted: 12 Mar 2001
 

Current Version: iChain 1.5

Several people have run into problems using the Password Management Servlet. They report getting 404 File Not Found errors when they try to change someone's expired password via PasswordExpired.html. Here's the scoop:

PasswordExpired.html starts a Java-based Servlet when a user's password has expired, and a grace login is allowed. Since the code is written in java, it is case sensitive. So if the ICS GUI configuration allowing configuration of the password management servlet does not include the correct cases, you'll get the 404 File not Found error message, because the file will not be found.

To avoid this problem, make sure that the Password Management Servlet is configured with the following syntax:

http://<hostname_of_web_server_running_servlet>/iChain/PasswordExpired.html

For more information see Setting Up User Password Management in the documentation.


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