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Solving Dr.Watson after ZEN 2 Upgrade

Novell Cool Solutions: Tip
By Scott LaFountain

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Posted: 4 Jan 2000

We recently upgraded to ZEN 2.0. We started noticing select computers with a Dr. Watson on Explorer.exe after ZEN launched. We finally narrowed it down to the users who had the desktop bar on the Microsoft Office Shortcut Bar. Apparently when ZEN changed the desktop the Office Shortcut Bar didn't know what to do with the Desktop bar. Timing is everything and it may be that we are loading NALEXPLD.EXE from a policy, which usually comes after the Office Bar loads. Hope this helps. P.S. ZEN 2.0 is going great!

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