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Remote Access to Restricted User's PC

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By Gary Pinder

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Posted: 5 Apr 2000
 

Recently someone Asked the Experts about a problem gaining access remotely to certain Windows features such as the Network Control Panel when the users have restrictions enforced.

We have done the following to allow our help desk staff to remotely access a restricted user's PC to change network settings through the Network Control Panel.

We created a NAL delivered application that runs the C:\WINDOWS\CONTROL.EXE with the command line parameters field set to NETCPL.CPL. We then delete the registry key HKEY_CURRENT_USER\Software\ Microsoft\Windows\CurrentVersion\ Policies\Network\NoNetSetup. This allows the help desk personnel to associate the application to the user they are helping. They can then refresh the NAL window and click on the Network Control Panel which will push the registry change and allow them to make the desired changes.

Normally the help desk would reboot the system after this change for the new settings to take effect but also to ensure that the restrictions go back into place when the user logs back into the network. The same procedure can be used for most restrictions that you would want to temporarily disable/enable. If you are really concerned about having to reboot, you could always push another NAL registry change to reinstate the original restriction.

Hope this helps.

Contact: You can contact Gary about this solution at
groovy.cannuck@fct-cf.gc.ca


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