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ZENworks and ENGL help University of Wales Swansea Save 10 Weeks in Desktop Re-imaging Costs

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Posted: 19 Nov 2004

UoWS prides itself on its range of facilities and resources. Technology plays an important role in supporting student study and a state-of-the-art network is in place to provide more than 1050 distributed student workstations with Internet access and word processing / data management applications. By working in partnership with ENGL, Europe's leading ZENworks specialists, UoWS has been able to:

  • Cut annual desktop re-imaging costs by nearly 80 per cent.
  • Eliminate manual software upgrades.
  • Put in place a smooth Windows XP transition path.

After attending BrainShare, UoWS appointed ZENworks software experts ENGL to provide consultancy services and to deploy the ENGL Imaging Toolkit? for ZENworks?. Gareth Wilson, Network Development Officer at UoWS, reports:

?Before the ENGL team came on board, I had a full-time job ensuring that our student desktops were manually maintained in good working order. Now we have a single base image solution that will do a three and a half month job in just three weeks and has all but eliminated the need for manual software support. We've finally said goodbye to that all too familiar ?blue screen of death' and introduced a highly effective desktop management solution. Another great feature of the ENGL range of software is the ability it has to import/re-import machines back into our Active Directory Domain - this mirrors the NDS structure that we run Exchange Email on when PCs are imaged or re-imaged. I am really impressed and totally satisfied that we now have standard build of Windows 2000 right through our organisation making desktop management a breeze!

Looking to the future ENGL's solution has also given us the ability to roll out operating systems without all the awkwardness and wasted man hours that we had before they came on board. We are currently preparing a new Windows XP desktop for staff and students for the next academic year. ENGL has helped us to concentrate on this ? the student imaging system we now have is rock solid and my team and I no longer have to worry about all the little things that we were concerned out before they became our partner. I can't praise the ENGL team enough for what they have done for us and I'm just glad they are continuing to enhance Novell Desktop Management and Imaging Systems. I look forward to seeing many more of the enhancements they continue to develop.?

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