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Prevent Abends when Restoring Trustee Rights with ARCserve

Novell Cool Solutions: Tip
By Randy Boone

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Posted: 23 Mar 2004

We had trouble with NetWare 6.0 SP3 server abends when restoring folder trustee rights using ARCserve 7.0. Here's how we solved it.

SOLUTION: Deselect files and directories which have exceptionally long names.

EXAMPLE: The problem was caused by excessively long file/directory names. At each attempt to access the long name, the server would abend with a Page Fault Processor Exception. The abend log would indicate:

Running process: FS Main 0000017b Process
Thread Owned by NLM: FSTAPE.NLM

Within the ArcServe restore procedure, configure a filter to exclude all files and deselect any folder with an exceptionally long name.

For more information about BrightStor ARCServe, see this section of the Partner Product Guide.

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