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Creating a UNIX Configuration File for Troubleshooting

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Posted: 22 Oct 2002
 

These instructions were compiled by Novell Technical Support and detail how to create a UNIX configuration file to run with Novell eDirectory 8.6 for Solaris or Novell eDirectory 8.5 for Solaris.

For more information or updates on this procedure, see TID-10075466.

First, download UNIXINF1.TGZ at http://support.novell.com/filefinder

The UNIX Information Tool is a UNIX script that gathers UNIX system information and Novell UNIX product configuration files. This tool helps you troubleshoot UNIX-related problems by concatenating configuration files and system information into a single log file. This log file can then be reviewed for potential problems.

Installation Instructions

  1. Download the tarred compressed file to your UNIX system.
  2. Extract the file using the following command:
gzip -dc unixinf1.tgz | tar xvf -

To run:

  1. Log in as root.
  2. Change to the directory where unixinfo was extracted.
  3. Type ./unixinfo
  4. Include the /tmp/unixinfo.log file when you open an incident with NTS.

Usage:

    unixinfo [directory | filename]

Default log file: /tmp/unixinfo.log
If you specify a directory, then unixinfo.log will be placed in that directory. You can also specify a complete path and filename for an alternate log file.

Tip:
Before calling Novell for UNIX/eDirectory technical support, verify you have run the unixinfo script and have the log file ready. The default log file location is /tmp/unixinfo.log.


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