Common LDAP Errors reported by the POA

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Posted: 2 Aug 2002

Common LDAP Errors reported by the POA

15:42:26 48B LDAP Error: 12
15:42:26 48B LDAP Error: Critical extension is unavailable
15:42:26 48B Error: LDAP failure detected [D06B] User:User1

Error 12 Cause/Fix: GroupWise Requires E-Dir version 85.12 or greater when using the LDAP Username and Password options. Don't confuse this with E-Dir version 8.77 which is older than 85.x This can be checked from the file server by typing "Version". If you need to use the LDAP Username then you will need to patch to EDir version 85.20 or greater. If you do not use the LDAP Username then NDS 8 is sufficient.

09:58:37 1C5 LDAP Error: 13
09:58:37 1C5 LDAP Error: Confidentiality required
09:58:37 1C5 Error: LDAP failure detected [D06B] User:User1

Error 13 Cause/Fix: This error will occur when SSL is NOT being used AND the LDAP Group Object is not configured to use Clear Text Passwords. This can be resolved by either enabling SSL or by editing the LDAP Group Object and checking the "Allow Clear Text Passwords" box.

10:45:49 145 LDAP Error: 32
10:45:50 145 LDAP Error: No such object
10:45:50 145 Error: LDAP failure detected [D06B] User:User1

Error: 32 Cause/Fix: This error is caused when a user?s e-mail address field may not match the internet addressing domain name. ie: user's e-mail address field = user@host.com and the internet domain name = anythingelse.com

15:10:19 48A LDAP Error: 34
15:10:19 48A LDAP Error: Invalid DN syntax
15:10:19 48A Error: LDAP failure detected [D06B] User:User1

Error 34 Cause/Fix: This error occurs when you use the LDAP User Name Option and the User Name has been entered with an invalid Syntax. Correct Name Syntax (refer to the POA startup file) is: ?cn=userid,ou=group,ou=division,o=organization" Refer to Solution NOVL67878 for more details on this specific error.

11:01:48 1B5 LDAP Error: 49
11:01:48 1B5 LDAP Error: Invalid credentials
11:01:52 1B5 Error: Invalid password [D019] User:User1

Error 49 Cause/Fix: User has input the incorrect password. Try again.

11:01:48 1B5 LDAP Error: 53
11:01:48 1B5 LDAP Error: DSA is unwilling to perform
11:01:52 1B5 Error: LDAP failure detected [D06B] User:User1

Error 53 Cause/Fix: NDS User account has been expired.

10:38:37 209 LDAP Error: 81
10:38:37 209 LDAP Error: Can't contact LDAP server
10:38:37 209 Error: LDAP failure detected [D06B] User:User1

Error 81 Cause/Fix: The POA can't contact the LDAP Server. Check the IP# listed in the Post Office Object for the LDAP Server. Make sure the LDAP server is running and the servers are communicating correctly, etc.

11:49:49 204 LDAP Error: 65535
11:49:49 204 LDAP Error: Unknown error
11:49:49 204 Error: LDAP failure detected [D06B] User:User1

Error 65535 Cause/Fix: Make sure your Post Office Properties | Security | SSL Key File is entered correctly and the POA has access to the path. This can also be a problem with the key file, try regenerating a new one. If the above two have been done rebuilding the Post Office database would be another troubleshooting step.

For updates see TID-10067376.

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