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Create Copy of Ex-employee's Mailbox

Novell Cool Solutions: Tip
By Darryl Smith

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Posted: 27 Mar 2003

Problem: Needed to keep messages and appointments of an ex-employee and remove the user from the GroupWise system or be able to delete messages and not archive but be able to keep.

Solution: Used GroupWise "Hit the Road" and created a complete remote mailbox of the ex-employee user account. Burned copies of the remote mailbox to CD to keep on and off site.

I also use it as a backup of messages that I do not want to keep in archive.


  1. Record the GroupWise user ID.

  2. Login to the GroupWise account online as the X-employee.

  3. Using "Hit the Road" create a remote mailbox for the user and set a password.

  4. Change the "Retrieve Options" for the days to include when the employee began employment to when they were let go and get the attachments and messages regardless of size.

  5. Disconnect from the GroupWise system. Using the startup options /@u-? verify access to the remote mailbox and the messages, appointments and sent items.

  6. Burn a copy(s)of the remote mailbox to CD.

  7. Delete the remote mailbox from the local drive. Copy the remote mailbox from CD to the local drive and test access.

  8. Delete the user from the GroupWise system and then you can access the messages if needed by copying the remote mailbox from CD to a local harddrive.

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