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Case Study: GroupWise and ContactWise Improve Critical Communication Processes for SBCPH

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Posted: 28 Oct 2004 		 

GroupWise and GroupLink ContactWise Improve Critical Communication Processes for the Santa Barbara County Public Health Department

By implementing ContactWise, SBCPH utilized its existing GroupWise technology, giving them the needed functionality for allocating reports, and the capability of universal access to the database -- ultimately resulting in customer satisfaction.

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Case Study:

The Santa Barbara County Public Health Department (SBCPH) deals with disease control and providing the public and healthcare providers with health alerts and other pertinent information. Because of the critical nature of the information SBCPH disseminates, it was imperative that the contact management software be accurate and efficient -- and that it fit within the organization's existing infrastructure. Enter GroupLink's ContactWise.

With ContactWise, SBCPH has greatly enhanced its mode of operation. GroupLink's ContactWise and Novell GroupWise have provided Santa Barbara County Public Health the means to more effectively serve the community.

Read the full story, find out more about ContactWise, and get a free demonstration here:


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