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How Dave Does It: GroupWise Out of Office or Vacation Rule

Novell Cool Solutions: Trench
By Dave Muldoon

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Posted: 9 Dec 2004

The Best GroupWise Out of Office or Vacation Rule!

Many GroupWise systems do not allow rule-generated messages to leave the GroupWise system. This ability is removed by the administrator for various reasons ranging from security to a way to help reduce spammers from identifying valid email addresses along with many other reasons.

Administrators can block this functionality by configuring the GWIA's Access Control Settings. By editing the Default Class of Service (or custom classes) the administrator can access the rules defined for SMTP Outgoing mail. Within this window there is a checkbox that removes the ability for rule-generated messages from being passed through the GWIA.

Because many systems have this ability disabled, users have often had troubles when creating a vacation rule to notify people when they are out of office and won't be receiving their messages for awhile. A generic auto-reply rule typically generates many undeliverable messages back to the user based on the inability to reply outside the organization. Other rules that reduce the undeliverable messages are often very complex and sometimes require more than one rule. While doing some research I've come across an out of office auto-reply solution that I feel is downright awesome for administrators and end-users. The best part about it is that it is REALLY simple for end users to setup. Check out the simple steps I've outlined below– and have a nice vacation!

  1. Within the GroupWise application, click on the Tools menu.
  2. From the Tools Menu, click on Rules.
  3. Click on the "new" button.
  4. At the next screen that appears fill out the name field, click on check box next to the word "Mail"on the left of the window.
  5. Under "When event is," leave "new item" selected and click the box next to "received"
  6. Click on the Define Conditions button.
  7. In the first drop-down menu select the "View Name" item (if it is not listed, click on the "all fields" option and locate/select "View Name").
  8. Next to the first field, change the [ ] to "does not contain" and type Internet in the second field.
    Leave the last option set as "end".
  9. Click Ok.
  10. Under "Then Actions Are," click on Add Action.
  11. Select "Reply" and leave "to Sender" selected and click the OK button.
  12. Fill in the subject line as "Out of the Office" or "vacation"
  13. Complete the message body and click the OK button.
  14. At the next window click the "save" button in the lower right of the window.
  15. Close the rules window.

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