Customer Success Story
Novell Cool Solutions: Trench
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Posted: 28 Feb 2001
Bracknell Forest Borough Council
Bracknell Forest Borough Council implemented the first eGovernment solution in the UK that enables citizens to access personalized information and interact directly with Council staff online using their own secure, digital identities. This announcement places Bracknell Forest, the Berkshire local authority covering Bracknell and surrounding areas including Crowthorne, Sandhurst and Winkfield, at the forefront of the UK's Modernizing Government initiative.
NDS eDirectory, together with Novell's iChain? security framework, forms the foundation for safe and secure access to all online council services. Using the iChain security infrastructure, the eGovernment system can securely verify every user's identity and provide clearance to access different levels of information through the use of multi-factor authentication.
The new Bracknell Forest eGovernment portal provides a secure framework to manage and verify each citizen's individual digital identity. This means that Bracknell citizens can securely access the Council's eGovernment system via the Internet to view their personal council tax accounts, apply for discounts, change their personal account details, and make council tax payments by direct debit or using credit or debit cards.
Additional information about the Bracknell solution and implementation can be found at: http://www.novell.com/offices/emea/uk/ news/press/b_forest.html