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Saving I.T. Costs by Extending GroupWise

Novell Cool Solutions: Trench

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Posted: 6 May 2004
 

Saving I.T. costs by extending GroupWise
(from Power Users to Remote Users)

"the need to build upon and leverage that existing investment was a must"

READ the full story here.

problem:

As an I.T. system administrator or manager, can you relate to these I.T. management and cost issues?

  • While keeping costs down, how do we extend the Novell GroupWise and eDirectory benefits to other business applications?


  • Without redesigning our business process, how do we extend our Novell based security to other key processes?


  • How do we allow limited access to all employees, and provide restricted access to more sensitive information?

Cost savings from tens of thousands, to hundreds of thousands of dollars (and more) can be realized with the right answer to these and similar questions.

wish list:

In addition to the cost-savings solutions listed above, wouldn't it be nice if your business solutions' ability to leverage your Novell based I.T. infrastructure also enhanced your:

  • Productivity for system users


  • Resource allocation ability


  • User and customer satisfaction

solution

Here is how Janet Morris, an I.T. supervisor for Lumberman's Merchandising Corporation (LMC, located in Wayne, PA) solved this same set of problems. Janet's team consulted with her contacts within the Novell community and found high recommendations for the Novell-integrated solutions from GroupLink.

The GroupWise based business database and solution Janet selected (ContactWise) uses the power of GroupWise messaging and calendaring. It is also Linux and/or NetWare (or other) compatible and allows the option of using other Novell technology, including eDirectory and a web interface.

Janet's solution at LMC also enables their business database and process to provide limited access to all employees to basic and fundamental information, while simultaneously maintaining security and restricted access to more sensitive information. And, from customer service and satisfaction point-of-view, Janet's solution gives the ability to quickly access vital information for both in-house and client needs. "We needed a system that could handle our many specific needs and that wasn't going to compete with existing software," said Janet. "The interactive, 'Groups' and 'Filters' applications we received have been invaluable to us," she said. "A large part of the functionality is for people to access information, both knowing who to contact and how to contact them. An added bonus is that additional features are being discovered all of the time."

conclusion:

Way to go GroupWise/Novell customers and partners who know the extended power of what they already have! Congratulations to the GroupWise team, and to the Novell team!

GroupWise web, messaging, collaboration, scheduling and security features provide users with powerful benefits in and of themselves. They are also key elements on which Janet's business database and solution is based at LMC. GroupWise is not only the most maintenance free, support-friendly collaboration solution of its kind - it is also a platform for you to provide other business and operational solutions. As in this example, your GroupWise implementation can be leveraged greatly to enhance the support you give your entire organization. Your I.T. staff, managers and users will love it!

For more information about Janet, and LMC's experience in saving I.T. costs by extending the benefits of GroupWise, READ the full story here (and get your free DOWNLOAD).


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