13.4 Disabling TeamWorks User Accounts

Micro Focus recommends that you disable user accounts instead of deleting them. When you delete a user account, the account can never be re-activated. If there is the slightest possibility that the user might return to your TeamWorks site, disable the user account rather than deleting it.

Disabled accounts do not count as a licensed user.

The way to disable a user account differs depending on whether the user was created in TeamWorks or in an LDAP directory and then synchronized to TeamWorks.

13.4.1 Disabling or Re-enabling a Local User Account

Path: Port 8443 TeamWorks Administration Console Management > Users > select user accounts > More > Disable or Enable

13.4.2 Disabling an LDAP User Account

If users are being synchronized from an LDAP directory, you must disable the accounts directly from the LDAP directory. User accounts that are disabled in the LDAP directory are disabled in TeamWorks at the next LDAP synchronization.

For more information about LDAP synchronization in TeamWorks, see LDAP Servers and Synchronization in the TeamWorks 18.2.1: Administrative UI Reference.