You can use the Novell appliance to upload configuration files to Novell Support via FTP, or to download the configuration files so that you can send them by an alternative method.
Log in to the Novell appliance at https://server_url:9443, then click the Appliance Configuration icon.
Click
.Select
to automatically send your Filr system’s configuration information to Novell Support via FTP.or
Select
to download your Filr system’s configuration information to your management workstation. You can then send the information to Novell Support using a method of your choice.Click
to complete the process.