After you run the Client Login Extension MSI file on workstations running the Novell Client 2 SP1or later, Microsoft Credential Provider, or the Microsoft GINA, and you have specified a valid HTTPS link, the Password Self-Service feature is ready to use. See Section 3.0, Preliminary Tasks to ensure that you have all the information in place for Password Self-Service to work.
If you forget your password, click thelink in the Novell Client.
The Microsoft GINA link says, or whatever text you provided when configuring the Client Login Extension.
Clicking thelink launches a restricted browser that can only go to the URL designated in the Client Login Extension Configuration utility. The restricted browser performs the following tasks:
Verifies that the protocol is HTTPS
Validates the hostname
Verifies that the target Web site is operating in the Internet Explorer restricted sites zone
Runs on its own process, separate from the Winlogon process
After the restricted browser connects to the Forgotten Password page, you see the IDM Forgot Password dialog box. Type your login name, then click.
What you see in the IDM Forgot Password dialog box depends on how the system administrator has set up the Forgotten Password option. You can see a hint, have your hint eand password sent as an e-mail to you, or you can be allowed to change your password. You can also be provided with challenge questions.
For this example, the user is provided with a challenge question and hint.
Type your response to the questions, then click.
The number of response questions and what they say is configurable by the system administrator.
If you do not answer the questions correctly, you see amessage and are presented with the questions again.
After the response questions are answered correctly, you are presented with the password hint, depending on how the system administrator has configured password self-service.
Use the hint to remember your password. If you still cannot remember your password, contact your system administrator.
Close the browser window.