If the GroupWise POA encounters an error and stops notifying the GroupWise Connector about GroupWise events, GroupWise events stop synchronizing with mobile devices. You can configure how often the GroupWise Connector polls the POA for events that have not yet been synchronized. The default sweep cycle is 3600 seconds (1 hour).
Decreasing the sweep cycle causes the GroupWise Connector to poll more frequently, so that synchronization is more reliable. However, if you have a large number of users on the GroupWise Connector, you might want to increase the sweep cycle in order to improve connector performance.
In Synchronizer Web Admin, click the GroupWise Connector to display the GroupWise Connector Configuration page.
In thefield, increase or decrease the sweep cycle as needed.
Set the sweep cycle to 0 (zero) to disable the sweep cycle.
Clickon the menu bar to return to the main Synchronizer Web Admin page.
In thecolumn for the GroupWise Connector, click to stop the GroupWise Connector, then click to start the GroupWise Connector and apply the changes.
The GroupWise Connector now polls the POA according to the sweep cycle you set.