3.4 Increasing GroupWise Connector Reliability or Performance

If the GroupWise POA encounters an error and stops notifying the GroupWise Connector about GroupWise events, GroupWise events stop synchronizing with other applications. You can configure how often the GroupWise Connector polls the GroupWise POA for events that have not yet been synchronized. The default sweep cycle is 3600 seconds (1 hour).

Decreasing the sweep cycle causes the GroupWise Connector to poll more frequently, so that synchronization is more reliable. However, if you have a large number of users on the GroupWise Connector, you might want to increase the sweep cycle in order to increase connector performance.

Set the sweep cycle to 0 (zero) to disable the sweep cycle.

  1. In Synchronizer Web Admin, click the GroupWise Connector to display the GroupWise Connector Configuration page.

  2. At the bottom of the basic GroupWise Connector configuration options, click Advanced, then scroll down if necessary.

  3. In the Sweep Cycle Length field, increase or decrease the sweep cycle as needed.

    Sweep Cycle option
  4. Click Save Custom Settings.

  5. Click Home on the menu bar to return to the main Synchronizer Web Admin page.

  6. In the Actions column for the GroupWise Connector, click Stop icon (Stop) to stop the GroupWise Connector, then click Start icon (Start) to start the GroupWise Connector and apply the change.

    The GroupWise Connector now polls the GroupWise POA according to the sweep cycle you set.