3.7 Blocking/Unblocking Hidden Attachments

In order to handle some kinds of messages properly, GroupWise attaches extra files to messages. In GroupWise, the extra files are hidden from GroupWise users. For example:

The default is to block hidden attachments, because some mobile devices are not prepared to handle them, and because synchronizing them to mobile devices increases synchronization traffic that can adversely affect synchronization performance for more important types of data. However, you can unblock them if your circumstances require.

  1. In Synchronizer Web Admin click the GroupWise Connector to display the GroupWise Connector Configuration page.

  2. At the bottom of the basic GroupWise Connector configuration options, click Advanced.

  3. Deselect Block Hidden Attachments so that the GroupWise Connector passes hidden attachments to other connectors in your Synchronizer system.

    Block Hidden Attachments option
  4. Click Save Custom Settings.

  5. Click Home on the menu bar to return to the main Synchronizer Web Admin page.

  6. In the Actions column for the GroupWise Connector, click Stop icon (Stop) to stop the GroupWise Connector, then click Start icon (Start) to start the GroupWise Connector and apply the change.