Generating a Product Activation Request

You use your Customer ID to generate a Product Activation Request. When you purchase your Identity Manager product, Novell sends an e-mail to your company's primary contact (the person who purchased the product license) that includes a customer ID.

If you do not remember or do not receive your Customer ID, please call the Novell Activation Center at 1-800-418-8373 in the U.S. In all other locations, call 1-801-861-8373. (If applicable, you will be charged long distance fees for calls made using the 801 area code.) You can also chat with us online.

NOTE:  The individual who purchases the product license receives an e-mail containing the Customer ID. If your company uses its purchasing agent to handle this transaction, you might need to check with this individual to obtain your Customer ID.

You should create a Driver Set object before you generate a Product Activation Request to activate Identity Manager.

  1. Launch iManager by going to http://serveripaddress/nps/iManager.html.

  2. Click DirXML Management > Activation Request.

  3. Browse to the driver set that you want to activate, then click Next.

    NOTE:   If the driver set is not associated with a server or is associated with multiple servers, you are prompted to select a server to associate with a driver set.

  4. Enter your Novell Customer ID, then click Next to build your Activation Request file.

    Your customer ID and identifying information about the server's tree are stored in the Product Activation Request.


    Activation request

  5. Copy the Product Activation Request that is in the text area to the clipboard or save the request directly to a file, then click Next.

    You will need this information later at the Novell Product Activation Web site.

    IMPORTANT:  Do not edit the content of the Product Activation Request.

  6. Click the hyperlink to launch the Novell Product Activation Web site.

    or

    Click Finish to return to the main menu of iManager.

NOTE:  To continue the activation process, you need to submit this Product Activation Request to Novell at the Novell Product Activation Web site. For information, see Submitting a Product Activation Request.