The following table contains errors that can be seen in the Status Log or DSTrace screen. The Error Condition column contains the error text returned to Identity Manager. The Level column specifies the status level. The Description column describes situations that might cause the condition and possible actions you can take to fix the problem. The message text and status level are recorded in the Driver DirXML log.
| Error Condition | Level | Description |
|---|---|---|
A SIF Agent Name must be provided. |
Fatal |
A SIF Agent Name must be specified in the driver parameters. |
A Zone URL must be provided. |
Fatal |
A Zone URL must be specified in the driver parameters. |
Authentication level must be 0-3. |
Fatal |
An authentication level of 0, 1, 2, or 3 must be specified in the driver parameters. |
Connection to ZIS not yet established |
Retry |
The DirXML® engine sent a command to the driver Subscriber channel. The driver cannot handle the command at this time because it does not have a connection to the ZIS. The engine retries the operation every 30 seconds. |
Encryption level must be 0-4. |
Fatal |
An encryption level of 0, 1, 2, 3, or 4 must be specified in the driver parameters. |
Error connecting to Zone = java.io.FileNotFoundException: http://ZISserver/zone1 |
Error |
The specified ZIS server cannot be located. Use the IP address of the ZIS Server instead of a DNS name. |
Error connecting to Zone = java.net.MalformedURLException: no protocol: ... |
Error |
The URL must begin with http:// or https://. Correct the URL and retry. |
Error connecting to Zone = java.net.SocketException: Connection refused: Connection refused |
Error |
The ZIS server is up but the ZIS is not running. Start the ZIS. |
Error connecting to Zone = javax.net.ssl.SSLException: Received fatal alert: handshake_failure (no cipher suites in common) |
Error |
|
Error processing sifobjects.conf, code = xxx |
Fatal |
The sifobjects.conf file is required. Either the file could not be accessed or the file contains errors and cannot be processed. The DirXML trace contains additional information. |
Error processing sifschema.xml |
Fatal |
The sifschema.xml file is required. Either the file could not be accessed or the file contains errors and cannot be processed. The DirXML trace contains additional information. |
java.io.IOException: HTTPS hostname wrong: should be <x.x.x.x.x>, but cert says <y.y.y.y> |
Error |
The specified communications protocol is secure HTTP (HTTPS). The ZIS has sent its public key certificate to the driver for authentication. The certificate cannot be authenticated. The keystore file jssecacerts contain the server's CA trusted root certificate but the certificate contains the wrong hostname (cn=). |
java.net.SocketException: Connection reset by peer: JVM_recv in socket input stream read |
Error |
The specified communications protocol is HTTP. The specified URL is a ZIS expecting a secure HTTP (HTTPS) connection. The ZIS URL is specified in Driver object > Properties > Driver Parameters. |
javax.net.SocketException: Connection timed out: Connection timed out |
Error |
The specified ZIS server cannot be reached. Verify the ZIS address. If the ZIS server is on the other side of a firewall, verify that the firewall allows the connection. |
java.net.SocketException: Network is unreachable |
Error |
TCP/IP is not configured properly. Verify that the gateway and subnet mask are correct. |
java.net.SocketException: Software caused connection abort: |
Error |
TCP/IP is not configured properly. Verify that the gateway and subnet mask are correct. |
javax.net.ssl.SSLException: Received fatal alert: bad_certificate |
Error |
The specified communications protocol is secure HTTP (HTTPS) with client authentication.
The agent keystore file and password are specified in the Driver object > Properties > Driver Parameters. |
javax.net.ssl.SSLException: Received fatal alert: certificate_unknown |
Error |
The specified communications protocol is secure HTTP (HTTPS) with client authentication. The server could not authenticate the client's key. Either
|
javax.net.ssl.SSLException: Unrecognized SSL handshake. |
Error |
The specified communications protocol is secure HTTP (HTTPS). The specified ZIS URL is not correct. The contacted server is not expecting a secure connection. The ZIS URL is specified in Driver object > Properties > Driver Parameters. Try using the IP address of the ZIS Server instead of a DNS name. |
javax.net.ssl.SSLException: untrusted server cert chain |
|
The specified communications protocol is secure HTTP (HTTPS). The ZIS has sent its public key certificate to the driver for authentication. The certificate cannot be authenticated. The keystore file jssecacerts does not contain the server's CA trusted root certificate. |
Manage existing users must be 'yes' or 'no'. |
Fatal |
Manage existing users must be set to Yes or No in the driver parameters. |
Migrate not supported when Match Existing Users is set to no. |
Warning |
The Driver will not process a Migrate into eDirectory command when Manage Existing eDirectory Users is set to No. |
No initialization parameters No publisher initialization parameters No subscriber initialization parameters Publisher filter missing. |
Fatal |
On driver initialization, the DirXML engine provided no parameters. Verify that the DirXML engine is properly installed and configured. |
No Publisher Option Parameters |
Fatal |
On Publisher channel initialization, the DirXML engine provided no Publisher options. Verify that Driver Object > Properties > Driver Parameters are properly configured. |
Poll rate is not defined. Poll rate must be an integer value |
Fatal |
A valid poll rate must be specified in the Driver Parameters. The poll rate is an integer greater than 5. |
SAXException = Missing whitespace before SYSTEM literal URI. null response received |
Error |
The specified URL is not correct. The contacted server is not a ZIS. The ZIS URL is specified in Driver object > Properties > Driver Parameters. |
SIF Category = xxx, SIF Code = xxx, SIF Description = xxx, yyy; |
Error |
An error has been returned from the ZIS. This error is reported to Identity Manager. Additional information about the category, code, and description can be found in the SIF Implementation Specification. |
SIF does not support the Move operation. |
Warning |
The SIF Implementation Specification does not contain the notion of containers. Therefore it does not provide for moving objects. |
SIF does not support the Rename operation |
Warning |
The SIF Implementation Specification does not provide for renaming objects. |
SIF objects to process not provided. |
Fatal |
The SIF objects to process are not specified in the Driver Parameters. The values are student, staff, or the names of defined SIF objects. |
SIF Schema not available, error processing sifobjects.conf, code = xxx |
Fatal |
The sifschema.xml file is required. Either the file could not be accessed or the file contains errors and cannot be processed. The DirXML trace contains additional information. |
The Incomplete container must be specified. Incomplete Container does not reference an Organizational Unit. |
Fatal |
The Incomplete container in the Driver Parameters must contain the DN of an organizational unit (container). |
Unable to add home directory: novell.jclient.JCException: licenseConnection -1 DSERR_INSUFFICIENT_SPACE |
Error |
The NetWare® system must have sufficient user licenses installed. An available license does not exist that can be used for creating the user home directory. |
Unsupported Subscriber Channel operation = |
Error |
The DirXML engine has passed the driver a command that it cannot convert to a SIF operation. |
xmlDoc is null. |
Error |
The DirXML engine passed a null document to the Subscriber channel. Verify that the DirXML engine is properly installed and configured. |
ZIS connection operational. (This is not an error.) |
Informational |
When the driver has established an operational connection with the ZIS this message is logged. If the connection is lost an error is logged. When the connection is reestablished this message is logged. Because only error messages are logged, this message shows in the log file as an error. |
Zone is not responding = java.net.ConnectException: Connection refused: connect |
Error |
The ZIS is not up or is not accepting connections. Verify the ZIS address and port number. |
Zone is not responding = java.net.ConnectException: Operation timed out: connect |
Error |
The specified ZIS server cannot be reached. Verify the ZIS address. |
novell.jclient.JCException: modifyEntry -672 ERR_NO_ACCESS |
Error |
Driver Security Equals is not defined or does not have sufficient rights to perform operation. |
provideUsers is not defined. modifyUsers is not defined. addUsers is not defined. Driver parameter <schools> malformed. Driver parameter <schools> parameter not available. |
Fatal |
The driver Subscriber channel configuration is not set up correctly. Remove the current driver object and add the driver again. |
School Information zone n does not reference an enabled zone |
Fatal |
The Zone number specified in the SUBSCRIBER CHANNEL section of the Global Configuration Values does not reference an enabled Zone. |
At least one School Information must be configured when providing users. |
Fatal |
When "Be the SIF Default Provider for Students and Staff" is set to Yes, one or more School information sets must be configured in the SUBSCRIBER CHANNEL section of Global Config Values. |
Connection to ZIS not yet established |
Retry |
The driver has not yet established a connection the Zone when an event is received from the DirXML engine. The driver responds with a retry status. |
A Search Container must be provided |
Fatal |
A search container must be specified in the Global Config Values. |
Zone n - Enabled zone must have a URL Zone n - Malformed Zone URL = Zone n - URL not http or https = |
Fatal |
In the Global Config Values a Zone is enabled but a URL is not specified or is not correctly formed. |
Zone n - Incomplete container must be configured for enabled zone. |
Fatal |
In the Global Config Values, a Zone is enabled but an Incomplete container is not specified. |
Zone n - Staff container must be configured for enabled zone. |
Fatal |
In the Global Config Values, a Zone is enabled but a Staff container is not specified. |
At least one zone must be enabled. |
Fatal |
In the Global Config Values, at least one Zone must be enabled. |
Stopping driver because configured objects were not found in eDirectory. |
Fatal |
One of the DNs specified in the Global Config Values does not reference a valid object in eDirectory. |
Stopping driver because nothing is on sendDocToEngine. Stopping driver because doc = null. Stopping driver because something is on sendDocToEngine. |
Fatal |
Internal Driver error. |
SIF objects to process not provided. SIF objects must include StudentPersonal and/or StaffPersonal. Driver parameter <zone> malformed. <zone> parameter not available. Driver parameter <student> malformed. <student> parameter not available. |
Fatal |
The driver Publisher channel configuration is not set up correctly. Remove the current driver object and add the driver again. |
No object name provided. |
|
Disregard this error message. It does not indicate a problem. |