In the Scan Policy Editor dialog box, the default scan policy settings for Retry Count is three and the Retry Interval is 60 minutes. You can adjust each of these settings. Assuming the default settings are not adjusted, File Reporter retries the scan in 60 minutes and only retries to scan up to three times.
Until File Reporter has attempted all three retries, the failed scans remain listed on the Scans in Progress page. After all retries have been performed, the scan listing is moved to the Scan History page.
As long as a filed scan is listed on the Scans in Progress page, you can retry the scan manually by doing the following:
From the Scans in Progress page, select the check box corresponding to the failed scan.
Click Retry.