13.1 Creating and Sending Items

To create and send an item:

  1. Mouse-over the Compose button and select the type of item you would like to send: Mail, Task, Phone, Appointment, or Note.


    Click Compose to send an email.

  2. Fill out the fields for the item type you have selected and click Send.

HINT:Clicking an email address while viewing an item in GW Web opens the GW Web email compose window rather than launching the default mail handler for the OS platform.