100.1 Specifying a User’s Cellular Service Provider

You can specify a user’s cellular service provider by modifying an existing contact’s information or by creating a new contact in the Frequent Contacts folder or another personal Contacts folder. In order to modify a contact that is in the GroupWise address book, you must first copy the contact to the Frequent Contacts folder or another personal Contacts folder.

  1. In the Folder List, select the personal Contacts folder where you want to specify the contact’s cellular service provider.

    If the contact is not in a personal Contacts folder, create the contact in the folder, or move the contact into the folder.

  2. In the contact list, double-click the contact.

  3. Click the Contact tab.

  4. On the Mobile Phone field, click the drop-down arrow, click Set Cellular Carrier, and then select the user’s cellular service provider from the list.

    Each service provided has an SMS gateway for handling text messages. For example, the SMS gateway for Verizon is phone_number@vtext.com and the SMS gateway for AT&T is phone_number@text.att.net.

  5. (Conditional) If the carrier is not provided in the list, click More to see an expanded list. If the carrier is not in the expanded list, click Add, specify the carrier name and the carrier email gateway, and then click OK.

    The email gateway is the SMS gateway for the carrier.

  6. Click Close, and then click Yes to save your changes.