55.1 Changing the Link Protocol between the GWIA and the MTA

Originally, the GWIA and the MTA communicated by transferring message files through message queue directories, as shown in the following diagrams in GroupWise 2012 Troubleshooting 3: Message Flow and Directory Structure:

Currently, you can also configure the GWIA so that it uses TCP/IP to communicate with the MTA, instead of message files, as shown in the following diagrams:

During installation of the GWIA, you had the opportunity to choose between a direct link (message files) and a TCP/IP link. A direct link is appropriate when the GWIA and the MTA are on the same server. A TCP/IP link is preferable if they are on different servers. If you did not choose the TCP/IP link during installation, you can configure the GWIA to use TCP/IP at any time.

If you want to enable TCP/IP communication between the GWIA and the MTA, use port number 7102 or another available port number. If you do not want to enable TCP/IP communication, use 0 (zero) as the port number.

  1. In ConsoleOne, right-click the GWIA, then click Properties.

  2. Click GroupWise > Network Address.

    Internet Agent Network Address property page
  3. In the TCP/IP Address field, click Edit, specify the IP address of the server where the GWIA is running, then click OK to return to the Network Address page.

  4. In the Message Transfer Port field, specify a unique port number; for example, 7102.

  5. Click OK to save the new link configuration for the GWIA.

    ConsoleOne then notifies the GWIA and MTA to restart using the new link protocol.