1.2 Starting GroupWise WebAccess

You start GroupWise WebAccess as you would any other home page on the Internet.

  1. Use your Web browser to go to the URL your administrator gives you, such as http://server/gw/webacc, or an IP address such as

  2. On the GroupWise WebAccess login page, enter your user name and password.

  3. Click either This is a public or shared computer or This is a private computer.

    The option you choose affects the timeout interval that is used. To help keep your information secure, a shorter timeout interval is used if you are using WebAccess from a public or shared computer. For more information on timeout interval, see Section 1.3, Understanding Timing Out from GroupWise WebAccess.

  4. (Conditional) If you’re using a small mobile device such as a mobile phone, click Options, then select Use the basic interface.

    The basic interface has limited functionality and graphics. It is designed to perform the most basic tasks in GroupWise WebAccess. To close the basic interface, close all Web browsers and launch WebAccess again, then deselect Use the basic interface.

    For information on how to use the basic interface, see the GroupWise 2012 WebAccess Basic Quick Start.

  5. Click Login.

    Your GroupWise mailbox opens.

    If you are unable to log in, click the Can’t log in? link on the login page for more information about how to get your password reset in your organization.