Setting Client Options

Default settings can be established at the user level, the post office level, or the domain level.

To modify the default settings for the GroupWise client:

1. In ConsoleOne^®, click a Domain object if you want to modify the settings for all users in the domain.

   or

   Click a Post Office object if you want to modify the settings for all users on the post office.

   or

   Click a User object or GroupWise External Entity object if you want to modify settings for the individual user

2. With the appropriate GroupWise object selected, click the Tools menu > GroupWise Utilities > Client Options to display the GroupWise Client Options dialog box.

   
   

3. To set the Environment options, click Environment, then continue with Modifying Environment Options.

   or

   To set the Send options, click Send, then skip to Modifying Send Options.

   or

   To set the Security options, click Security, then skip to Modifying Security Options.

   or

   To set the Date and Time options, click Date and Time, then skip to Modifying Date and Time Options.

Modifying Environment Options

1. If the Environment Options dialog box is not displayed, follow the instructions in Setting Defaults for the GroupWise Client Options to display the dialog box.

   
   

2. Click the tab that contains the options you want to change. Refer to the following sections for information about options:

   Environment Options: General

   Environment Options: Client Access

   Environment Options: File Locations

   Environment Options: Cleanup

   Environment Options: Threshold

3. If you want to prevent users from changing an option's setting, click the lock button next to it.

4. When finished, click OK to save your changes.

Environment Options: General

The General options determine such settings as the refresh interval for new messages, whether users can create shared folders and address books, and which types of accounts can be used while in Online mode.

View Options

Choose from the following settings to determine what occurs when the user performs an action that closes the current view.

• Read Next after Accept, Decline, or Delete: Select this option to have the next available received item automatically open after the user accepts, declines, or deletes an appointment, task, or note. By default, this option is enabled.

• Open New View after Send: Select this option to have a new send view open after a user sends a message. By default, this option is disabled.

Refresh Interval

This option determine how often the GroupWise client lists will be updated to reflect new message status. The default is 1 minute.

Allow Shared Folder Creation

Select this option to enable users to share folders with other users. By default, this option is enabled.

Allow Shared Address Book Creation

Select this option to enable users to share address books with other users. By default, this option is enabled.

Check Spelling Before Send

Select this option to have the message text of each item automatically spell checked before the item is sent. By default, this option is disabled.

Allow Use of POP and IMAP Accounts in the Online Mailbox

Select this option to enable users to access POP and IMAP accounts while using the GroupWise client in Online mode.

By default, this option is disabled. If you enable this option, an Accounts menu is added to the GroupWise client, allowing users to add POP and IMAP accounts to GroupWise, set account properties, and send and retrieve items from their POP and IMAP accounts. In addition, users are allowed to upload POP and IMAP items from the Remote mailbox to the Online mailbox.

Allow Use of News (NNTP) Accounts in the Online Mailbox:

Select this option to enable users to set up newsgroup (NNTP) accounts while using the GroupWise client in Online mode.

Environment Options: Client Access

The Client Access options allow you to apply a license type (full or limited) to users' mailboxes and enable/disable the Remote and Caching modes in the GroupWise client for Windows.

Client Licensing

GroupWise offers two types of mailbox licenses: full client mailbox licenses and limited client mailbox licenses.

A full client mailbox license has no mailbox access restrictions; the mailbox can be accessed by any GroupWise client (Windows or WebAccess) as well as any third-party plug-in or POP/IMAP client.

A limited client mailbox license restricts mailbox access to the following:

• The GroupWise WebAccess client (including wireless devices)
• A GroupWise client (Windows or WebAccess) via the Proxy feature
• A GroupWise client (Windows or WebAccess) via the Busy Search feature
• A POP or IMAP client

Note that a limited client license mailbox does not allow access through the GroupWise client for Windows (other than via Proxy or Busy Search).

You can use this option to specify the type of client license that you want applied to users' mailboxes. This enables you to support the type of GroupWise mailbox licenses you've purchased. For example, if you've only purchased limited client license mailboxes for users on a specific post office, you can mark all mailboxes on that post office as being limited client license mailboxes.

For information about generating an audit report that shows the type of license applied to each mailbox in a post office, see Auditing Mailbox License Usage in the Post Office.

Client Login Mode

Choose from the following settings to determine which login modes are available to GroupWise users when using the GroupWise client for Windows. These settings apply only if you selected Full Licenses Mailboxes for the client licensing.

• Allow Use of Remote Mode: Select this option to enable users to log in with GroupWise in Remote mode. With Remote mode, the GroupWise client uses a Remote mailbox on the user's local drive. The user must initiate a connection (modem, direct, or TCP/IP) to send or retrieve items from the GroupWise system. For more information about Remote mode, see Remote Mode. By default, this option is enabled.

• Allow Use of Caching Mode: Select this option to enable users to log in with GroupWise in Caching mode. With Caching mode, the GroupWise client uses a Caching mailbox on the user's local drive (this can be the same mailbox as the Remote mailbox). The GroupWise client periodically initiates a connection with the GroupWise system to send and receive items. For more information about Caching mode, see Caching Mode. By default, this option is enabled.

  Select the Force Use of Caching Mode option (available only if the Allow Use of Caching Mode option is enabled) to force users to run in Caching mode. By default, this option is disabled.

• By Default, Show Login Mode Drop-Down List on Client Toolbar: Select this option to have the Login Mode drop-down list displayed on the client's toolbar. This enables users to change the mode themselves and is only necessary if you allow multiple modes to be used. By default, this option is enabled.

Environment Options: File Locations

The File Locations options determine the locations of users' archive directories and the custom views directory.

Archive Directory

Select the directory to be used for archiving items. Each user must have his or her own archive directory, so this can be a local directory (for example, c:\novell\groupwise) or a personal user directory on a network server. If you select a local drive, make sure users have the directories created. If you select a network drive, make sure users have the necessary rights to access the directories.

Custom Views

This option applies only if you've created custom views. Select the directory where the views are located.

Environment Options: Cleanup

The Cleanup options determine the delete and archive settings for GroupWise items (mail messages, phone messages, appointments, tasks, and notes).

Mail and Phone

Choose from the following settings to determine how mail and phone messages are deleted and archived:

• Manual Delete and Archive: Select this option to have mail and phone messages deleted or archived only when users manually do it. This is the default setting.

• Auto-Delete After: Select this option to have GroupWise automatically delete mail and phone messages that are older than the specified number of days. If you use this option, you should notify users so they know they must archive items they want to save.

• Auto-Archive After: Select this option to have GroupWise archive mail and phone messages that are older than the specified number of days. Users must have an archive directory specified in order for items to be archived. See Environment Options: File Locations for information about setting a default archive directory location.

Appointment, Task, and Note

Choose from the following settings to determine how appointments, tasks, and notes are deleted or archived:

• Manual Delete and Archive: Select this option to have appointments, tasks, and notes deleted or archived only when users manually do it. This is the default setting.

• Auto-Delete After: Select this option to have GroupWise automatically delete appointments, tasks, or notes that are older than the specified number of days. If you use this option, you should notify users so they know they must archive items they want to save.

• Auto-Archive After: Select this option to have GroupWise automatically archive appointments, tasks, and notes older than the specified number of days. Users must have an archive directory specified in order for items to be archived. See Environment Options: File Locations for information about setting a default archive directory location.

Empty Trash

Deleted items are moved to the Trash folder. They can be retrieved from the Trash until it is emptied. Items in the Trash still take up disk space. Select from the following settings to determine how the Trash folder is emptied:

• Manual: Select this option to require the user to manually empty the Trash. This is the default setting.

• Automatic: Select this option to have GroupWise automatically empty items from the trash after they have been in it for the specified number of days.

• Allow Purge of Items Not Backed Up: Select this option to enable items that have not been backed up to be removed from the trash. This option is enabled by default.

  Select the Prompt Before Purging option (available only if Allow Purge of Items Not Backed Up is enabled) to prompt the user to confirm the purging of any files that have not been backed up.

Environment Options: Threshold

The Threshold option lets you determine how much work the GroupWise client performs versus how much work it offloads to the Post Office Agent (POA).

Operations

Set the number of operations for the GroupWise client to perform before offloading message delivery to the POA. The default is 0, which means that all message delivery will be offloaded to the POA.

The Threshold can be set only by the administrator and cannot be changed by users.

Modifying Send Options

1. If the Send Options dialog box is not displayed, follow the instructions in Setting Defaults for the GroupWise Client Options to display the dialog box.

   
   

2. Click the tab that contains the options you want to change. Refer to the following sections for information about options:

   Send Options: Send Options

   Send Options: Mail

   Send Options: Appointment

   Send Options: Task

   Send Options: Task

   Send Options: Note

   Send Options: Security

   Send Options: Disk Space Management

3. If you want to prevent users from changing an option's setting, click the lock button next to it.

4. When finished, click OK to save your changes.

Send Options: Send Options

The Send Options determine general settings that apply to all GroupWise item types (mail messages, phone messages, appointments, tasks, and notes).

Classification

Select the default for the security classification label at the top of the message box. It does not provide any encryption or additional security. It is meant to alert the recipient to the relative sensitivity of the item. The options are Normal, Proprietary, Confidential, Secret, Top Secret, and For Your Eyes Only. The default is Normal.

Priority

Select High, Standard, or Low as the default item priority. Priority determines which post office directory an item is placed in. This, in turn, determines how quickly items will be delivered. High priority items will be queued ahead of normal or low priority items.

Reply Requested

Select the Reply Requested option to have items always include a reply request. By default, this option is disabled. If you enable the option, select whether the recipient will be asked to reply when it is convenient or within a specific number of days.

Allow Use of Reply to All in Rules

Select this option to enable users to use the Reply to All action when creating rules. By default, this option is disabled, which means that only the Reply to Sender action is available.

Allow Use of Internet Mail Tracking

Select this option to allow users' GroupWise clients to automatically embed information in Internet-bound items. The embedded information instructs the receiving system to send back a delivery notification message (if it is supported). By default, this option is enabled.

To make Internet Status Tracking work, users must also turn on the setting in the GroupWise client (Tools menu > Options > Send Options > Mail > Enable Delivery Confirmation). By default, the Enable Delivery Confirmation is turned off in the GroupWise client.

Expiration Date

Select this option to have unopened messages expire after the specified number of days. By default, this option is disabled.

Delay Delivery

Select this option to delay the delivery of messages for the specified number of days. For example, if you specify 3 days, a message will not be delivered until 3 days after the day it is sent. Messages will be delivered at 12:01 a.m. of the appropriate day. By default, this option is disabled.

Notify Recipients

Select this option to have recipients notified when they receive an item, provided they are using GroupWise Notify. By default, this option is enabled.

Wildcard Addressing

Wildcard addressing enables a user to send an item to all users in a post office, domain, GroupWise system, or connected GroupWise system by inserting asterisks (*) as wildcards in e-mail addresses.

• Not Allowed: Select this option to disable wildcard addressing.

• Limited to Post Office (Default): Select this option to limit wildcard addressing to the user's post office. This means that a user can send an item to all users on the same post office by entering * in the item's address field.

• Limited to Domain: Select this option to limit wildcard addressing to the user's domain. This means that a user can send an item to all users in the domain by entering *.* in the item's address field. A user can also send an item to all users on another post office in the domain by entering *.post_office_name in the item's address field.

• Limited to System: Select this option to limit wildcard addressing to the user's GroupWise system. This means that a user can send an item to all users in the GroupWise system by entering *.*.* in the item's address field. A user can also send an item to all users in another domain by entering *.domain_name or to all uses in another post office by entering *.post_office_name.

• Unlimited: Select this option to allow unlimited use of wildcard addressing. This means that a user can send an item to all users in another GroupWise system by entering *.post_office_name.domain_name or *.domain_name in the item's address field.

Convert Attachments

Select this option to allow conversion of attachments in items sent to non-GroupWise e-mail systems through a GroupWise gateway.

Allow Reply Rules to Loop

By default, GroupWise will not allow a rule-generated reply to be replied to by another rule-generated reply. This situation, referred to as looping, can quickly increase message traffic. To allow reply rules to loop, select this option.

Send Options: Mail

The Mail options apply to mail and phone messages only.

Create a Sent Item to Track Information

By default, items the user sends are inserted in the user's Sent Items folder. Deselect this option if you do not want the items placed there. If items are not placed in the Sent Items folder, users cannot check the delivery status of the item. The following options are available only if this option is selected.

• Delivered: Select this option to track delivered status only. The user can open the Properties window of the message to view the status.

• Delivered and Opened (Default): Select this option to track delivered and opened status only. The user can open the Properties window of the sent message to view the status.

• All Information: Select this option to track all status information (delivered, opened, deleted, emptied). The user can open the Properties window of the message to view the status.

• Auto-Delete Sent Item: Select this option to automatically delete messages from the user's Mailbox after all the recipients have deleted the messages and emptied them from the Trash.

Return Notification

In addition to status tracking information, the user can receive notification when a message is opened or deleted. Choose from the following notification options:

• None (Default): The user will not receive notification.

• Mail Receipt: The user will receive a mail message stating that the recipient opened or deleted the message.

• Notify: The user will receive notification through GroupWise Notify when the recipient opens or deletes the message.

• Notify and Mail: The user will receive notification through GroupWise Notify and a mail message.

Send Options: Appointment

The Appt options apply to appointments only.

Create a Sent Item to Track Information

The setting for this option is inherited from the setting on the Mail tab; it can only be enabled or disabled on the Mail tab. If the option is enabled, you can choose from the following status tracking levels:

• Delivered: Select this option to track delivered status only. The user can open the Properties window of the appointment to view the status.

• Delivered and Opened: Select this option to track delivered and opened status only. The user can open the Properties window of the appointment to view the status.

• All Information (Default): Select this option to track all status information (delivered, opened, deleted, emptied). The user can open the Properties window of the appointment to view the status.

Return Notification

In addition to status tracking information, the user can receive notification when an appointment is opened, accepted, or deleted. Choose from the following notification options:

• None (Default): The user will not receive notification.

• Mail Receipt: The user will receive a mail message stating that the recipient opened, accepted, or deleted the appointment.

• Notify: The user will receive notification through GroupWise Notify when the recipient opens, accepts, or deletes the appointment.

• Notify and Mail: The user will receive notification through GroupWise Notify and a mail message.

Send Options: Task

The Task options apply to tasks only.

Create a Sent Item to Track Information

The setting for this option is inherited from the setting on the Mail tab; it can only be enabled or disabled on the Mail tab. If the option is enabled, you can choose from the following status tracking levels:

• Delivered: Select this option to track delivered status only. The user can open the Properties window of the task to view the status.

• Delivered and Opened: Select this option to track delivered and opened status only. The user can open the Properties window of the task to view the status.

• All Information (Default): Select this option to track all status information (delivered, opened, deleted, emptied). The user can open the Properties window of the task to view the status.

Return Notification

In addition to status tracking information, the user can receive notification when a task is opened, accepted, completed, or deleted. Choose from the following notification options:

• None (Default): The user will not receive notification.

• Mail Receipt: The user will receive a mail message stating that the recipient opened, accepted, completed, or deleted the task.

• Notify: The user will receive notification through GroupWise Notify when the recipient opens, accepts, completes, or deletes the task.

• Notify and Mail: The user will receive notification through GroupWise Notify and a mail message.

Send Options: Note

The Note options apply to notes only.

Create a Sent Item to Track Information

The setting for this option is inherited from the setting on the Mail tab; it can only be enabled or disabled on the Mail tab. If the option is enabled, you can choose from the following status tracking levels:

• Delivered: Select this option to track delivered status only. The user can open the Properties window of the note to view the status.

• Delivered and Opened (Default): Select this option to track delivered and opened status only. The user can open the Properties window of the note to view the status.

• All Information: Select this option to track all status information (delivered, opened, deleted, emptied). The user can open the Properties window of the note to view the status.

Return Notification

In addition to status tracking information, the user can receive notification when a note is opened or deleted. Choose from the following notification options:

• None (Default): The user will not receive notification.

• Mail Receipt: The user will receive a mail message stating that the recipient opened or deleted the note.

• Notify: The user will receive notification through GroupWise Notify when the recipient opens or deletes the note.

• Notify and Mail: The user will receive notification through GroupWise Notify and a mail message.

Send Options: Security

The Security options apply to all GroupWise item types (mail messages, phone messages, appointments, tasks, and notes).

Conceal Subject

Select this option to conceal the item's subject so the notification that appears on the recipient's screen does not include the subject. The subject of the item is also concealed in the recipient's mailbox and the sender's Sent Items folder. It is visible only when the item is being read.

Require Password to Complete Routed Item

Select this option to require a user to enter a password before completing a routed item.

Do Not Allow Use of S/MIME

Select this option to disable S/MIME functionality. This disables the Encrypt and Digitally Sign buttons (and other related S/MIME functionality) in the GroupWise client. By default, this option is enabled. When enabled, you can modify the following options.

• URL for Certificate Download: Specify the Internet address of your preferred certification authority. If not otherwise changed in this field, the GroupWise client accesses http://www.novell.com/groupwise/certified.html, which lists several common certification authorities.

• Sign Digitally: Select this option to enable users to add a digital signature to their outgoing messages. Recipients of a digitally-signed item who have S/MIME-enabled e-mail products are able to verify that the item is actually from the sender. This setting will not be a useful security measure unless you lock it as the default.

• Encrypt for Recipients: Select this option to enable users to encrypt an outgoing item so they can ensure that the intended recipients who have an S/MIME-enabled e-mail product are the only individuals who can read the item. This setting will not be a useful security measure unless you lock it as the default.

  If you enable the Encrypt for Recipients options, you can set the encryption algorithm and key size. The available algorithm methods (RC2, RC4, DES, 3DES) are trusted algorithms that encrypt or transform data to mask the original content. The key size sets the default size (in bits) of the encryption key that will be used with the algorithm you select. These settings will not be useful security measures unless you lock them.

Send Options: Disk Space Management

The Disk Space Management options let you enforce disk space limitations for users on a post office.

User Limits

Select this option if you want to impose limits on the size of users' mailboxes or the size of message they can send. By default, this option is disabled. If you enable it, modify the following options:

• Mailbox Size Limit: Specify the maximum amount of post office disk space available to users for storing message and attachment files. The setting uses logical disk space because attachments are shared by all recipient users on the same post office. Messages in shared folders are counted as disk space only for the owner of the shared folder. If you do not want to limit the mailbox size, set the value to zero (0).

  If users meet or exceed their mailbox size limits, they will not be able to send items until their mailboxes are under the size limit. Users can reduce the size of their mailboxes by deleting or archiving items.

• Threshold for Warning Users: Select the mailbox capacity (in percentage) that must be reached before the user is warned that his or her mailbox is reaching its limit. For example, if the mailbox size limit is 200 MB and the threshold is set at 75%, users will receive warnings when their mailboxes reach 150 MB. Set the value to 0 or 100 if you do not want users to receive a warning.

• Maximum Send Message Size: Specify the maximum size of a message (in kilobytes) that a user can send using the GroupWise client. If the user sends an item that exceeds this size, a message notifies the user that the item is too large to send.

Modifying Security Options

1. If the Security Options dialog is not displayed, follow the instructions in Setting Defaults for the GroupWise Client Options to display the dialog box.

   
   

2. Click the tab that contains the options you want to change. Refer to the following sections for information about options:

   Security Options: Password

   Security Options: Macros

   Security Options: Notify

3. If you want to prevent users from changing an option's setting, click the lock button next to it.

4. When finished, click OK to save your changes.

Security Options: Password

The Password options let you reset a user's password and enable various methods by which a user can set up the GroupWise client so that he or she doesn't have to enter a password at startup.

Enter New Password

This option is available only when setting client options for an individual user. You can use this option to set or reset a user's password. You should advise the user to change the password as soon as possible.

Retype Password

This option is available only when setting client options for an individual user. If you enter a new password, verify it by retyping it in this field.

Clear User Password

This option is available only when setting client options for an individual user. Select the option to clear an existing password without assigning a new password.

Allow Password Caching

Select this option to allow users to enable the Remember My Password option under Security options in the GroupWise client. The Remember My Password option stores the user's password in the workstation's Windows password list so that the user does not have to enter the password when starting GroupWise. This option is enabled by default.

The Remember My Password option applies to Windows 95/98 only. It will not be displayed to users running the GroupWise client on Windows NT/2000.

Allow eDirectory Authentication Instead of Password

Select this option to allow users to select the No Password Required with eDirectory option under Security options in the GroupWise client. When selected, this option lets the user access his or her mailbox without requiring a password if he or she is already logged in to Novell^® eDirectory^TM. Mailbox access is granted based on eDirectory authentication, not on password information.

In versions of GroupWise prior to the GroupWise 5.5 Enhancement Pack, this option was called Allow NDS Single Sign-on. The option name has been changed to avoid confusion with the Novell Single Sign-on product.

Allow Novell Single Sign-On

Select this option to allow users to select the Use Novell Single Sign-on option under Security Options in the GroupWise client. When selected, this option lets the user access his or her mailbox without reentering the password. The GroupWise password is stored in eDirectory for the currently logged-in user.

Novell Single Sign-on must be installed on user's workstation in order for this option to take effect.

Security Options: Macros

The Macros option determines how GroupWise handles macros that are included in received messages.

View Macro Security

Choose from the following settings to determine the level of macro security:

• Always Play Received Macros: Select this option to play attached macros when the message is opened.

• Never Play Received Macros: Select this option to ignore attached macros. Macros will not play.

• Always Prompt Before Playing a Macro (Default): Select this option to have the user prompted to play the macro.

Security Options: Notify

The Notify option determines how often GroupWise Notify checks a user's mailbox for newly received items. If new items are detected, the user is notified. The default is every minute.

Modifying Date and Time Options

1. If the Date and Time Options dialog is not displayed, follow the instructions in Setting Defaults for the GroupWise Client Options to display the dialog box.

   
   

2. Click the tab that contains the options you want to change. Refer to the following sections for information about options:

   Date and Time Options: Calendar

   Date and Time Options: Busy Search

3. If you want to prevent users from changing an option's setting, click the lock button next to it.

4. When finished, click OK to save your changes.

Date and Time Options: Calendar

The Calendar options determine basic settings for the GroupWise Calendar.

Month Display Option

Select from the following options to determine how the month calendar is displayed:

• First of Week: Select the day of the week that you want to display as the first day on the calendar.

• Highlight Day: Select any days you want highlighted, such as weekends and holidays.

• Show Week Number: Select this option to display the week number (1 through 52) at the beginning of the calendar week.

Appointment Options

Select from the following options to determine how appointments are handled:

• Include Myself on New Appointments: Select this option to have the sender automatically included in the appointment's To: list. This option is enabled by default.

• Display Appointment Length As: When creating an appointment, the sender must specify the appointment's length. You can use this option to determine whether the sender enters a duration for the appointment or an end time for the appointment. Select the Duration setting to have appointments display a Duration field that the sender must fill in (for example, 30 minutes, 1 hour, or 10 hours). Select the End Date and Time setting to have appointments display End Date and Time fields that the sender must fill in (for example, June 3, 2001 and 10:00 a.m.). The default setting is Duration.

• Default Length: Select the default length for appointments. Users can change the length. If the appointment's length is displayed as a duration, the duration defaults to this length. If it is displayed as an end date and time, the end time defaults to the start time plus the default length (for example, if the start time is 9:00 a.m. and the default length is 1 hour, the end time will default to 10:00 a.m).

Alarm Options

Users can set appointment alarms so that they are notified prior to an appointment time. Select from the following options to determine the default settings for an alarms:

• Set Alarm When Accepted: Select this option to have an alarm automatically set when the user accepts an appointment. By default, this option is enabled.

• Default Alarm Time: Select the number of minutes before an appointment to notify the user. The default is 5 minutes.

Work Schedule

The work schedule determines the user's normal work days and hours. In the calendar and during busy searches, any days or hours outside of the work schedule are represented by gray squares (Out of Office). Users can still be scheduled for appointments during non-work hours.

• Start Time: Select the daily start time. The default is 8:00 a.m.

• End Time: Select the daily end time. The default is 5:00 p.m.

• Work Days: Select the work days. The start time and end time will be applied to each work day.

Date and Time Options: Busy Search

The Busy Search options determine the amount of free time required for the appointment and the range of dates to search.

Appointment Length

Set the default appointment length to search. You can set the length in 15-minute increments. The default is 15 minutes. This setting is used only when the user does a busy search through the Busy Search option on the Tools menu. Otherwise, the default appointment length defined on the Calendar tab (see Date and Time Options: Calendar) is used.

Range and Time to Search

Specify the number of days to include in the search then set the daily start and end times for the search.

Days to Search

Select the days to search. By default, the typical work days (Monday through Friday) are selected.