You can use the directory structure information to help you find various files, databases, and directories. This can be critical to resolving problems.
The following directories and files are created under the \domain\WPGATE\ structure for the Internet Agent after the software has been installed and has processed messages.
Represents the name of your GroupWise Internet Agent home directory. gwia is the default name used if you did not specify a different directory name when installing the Internet Agent.
The gwhold directory contains the qfiles subdirectory, which holds messages that are scheduled from the GroupWise client for delayed delivery.
Messages scheduled for delayed delivery. Messages in the qfiles directory remain in encrypted format until the Internet Agent transfers them to the send directory.
The Internet Agent uses the gwprob directory for messages it can't process. These are usually messages that have been corrupted during transmission or that have the wrong Internet address.
The Internet Agent places inbound messages in one of the wpcsin subdirectories (0-7). Most messages go in the 4 directory, although some administrative and status messages might go in other directories. The Message Transfer Agent retrieves the messages and delivers them to the proper destinations.
The wpcsout directory contains two subdirectories: nnnxxxx and problem. The Message Transfer Agent places outbound messages in the appropriate 0-7 subdirectory for the Internet Agent to retrieve and process.
nnnxxxx is a system-defined directory, where xxxx is a randomly-generated number and nnn represents the first three letters of the Internet Agent name as defined in ConsoleOne.
The Internet Agent uses the xxx.prc directory to process messages. The xxx.prc directory contains two subdirectories: cmd and gwwork.
The cmd directory is used only if there are multiple Internet Agent processes. It correlates the activity between the processes.
The gwwork directory stores temporary files created by the Internet Agent as it converts and builds the message.
Log files created by Internet Agent; the Internet Agent creates a log file each day named mmddlog.nnn, where mm is the month, dd is the day, and nnn is a sequential number indicating the sequence of log files in a day.
pulse.tmp is a file the Internet Agent re-creates every time the Internet Agent completes a cycle (after an idle loop). If you are not at the Internet Agent console but need to know if the Internet Agent is running, you can delete the pulse.tmp file. If the Internet Agent is running, it will re-create the file.
The Internet Agent places outbound messages in the send directory after converting them. It then polls the send directory and sends any messages to the destination SMTP host.
Messages that are deferred and re-queued according to the Retry Schedule are held in the defer directory. If the Internet Agent receives a temporary error, such as Host Down, the Internet Agent places the message in the defer directory for a specified time, then transfers the file to the send directory for another attempt at sending to the Internet.
The Internet Agent places inbound messages in the receive directory, converts them into GroupWise format, and then passes them to the Message Transfer Agent.
When the Internet Agent processes the message, it builds a file, r*.*, in the result directory that contains several lines of comments and SMTP reply codes, which might indicate possible errors or confirm correct transmission. After the Internet Agent has completed the transmission with the destination host, it moves another file, s*.* from the send directory to the result directory. The filenames for both files are identical, except for the first letter, which is either s or r. The s file is the converted message file. The Internet Agent looks at the s and r files in the Result directory and compares the conversation. If the r file contains the correct (250 OK) SMTP reply codes, the Internet Agent deletes the file and sends a transferred status message to the user's Sent Items folder.
This directory contains a number of conversion programs the Internet Agent uses to convert message attachments to ASCII.
If you reinstall or upgrade the Internet Agent, your old configuration files will be copied here as a backup. If you reinstall or upgrade repeatedly, the files will be overwritten each time.
This directory contains an ASCII help file that is mailed to users who request help from the Internet Agent. The administrator can create four subdirectories in this directory called \operator, \postmstr, \account, \foreign. Files placed in these subdirectories will be mailed to users who request help and who are assigned these administrative levels in ConsoleOne.