Understanding Your Mailbox

All of your items, whether you send or receive them, are stored in your GroupWise Mailbox. You can quickly display only incoming items, outgoing items, posted items, or draft items by clicking a setting on the Display drop-down list. You can further restrict which items display in your Mailbox by using Filter. See Managing Your Mailbox for more information.

You can organize your messages by moving them into folders within your Cabinet, and you can create new folders as necessary. See Using the Folder List for more information.


Unread Items in Your Mailbox

All unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read. The icon appearing next to an item also indicates if it is unopened.

Collapsed discussion threads are also marked with bold text to show that there are items in the thread that are unread. This saves you the time of expanding each thread to check if there are newly posted items.


Icons Appearing Next to Items in Your Mailbox and Calendar

Next to each item you receive is an icon that helps you understand a little about the item before you even read it. For example, you can determine the type of item (mail, appointment, and so forth) and its priority. You can also see whether the item has a file attached, whether an item you sent could not be delivered to some recipients, and more.

Icon Description

Undelivered icon

Appears next to an item you have sent. It indicates that GroupWise could not deliver the item to one or more recipients.

Deleted or Declined icon

Appears next to a task or an appointment you have sent. Next to a task, it indicates that at least one recipient deleted the task without marking it Completed. Next to an appointment, it indicates that at least one recipient deleted or declined the appointment without accepting it.

Not Accepted or Completed icon

Appears next to an item you have sent. Next to an appointment, it indicates that not every recipient has accepted the appointment. Next to a task, it indicates that not every recipient has completed the task. Next to other item types, it indicates that not all recipients have opened the item or that not all recipients have deleted the item.

Attachment icon

One or more attachments are included with the item.

Sound icon

One or more sound annotations are included with the item, or the item is a voice mail message.

Draft Item icon

Draft item.

Sent icon

Appears next to an item you have sent. It indicates that GroupWise successfully delivered or transferred the item to all the recipients.

Posted Item icon

Posted item.

Specific Version icon

Specific version of a document.

Official Version icon

Official version of a document.

Unopened Discussion icon

Unopened discussion topic posted in a shared folder.

Opened Discussion icon

Opened discussion topic posted in a shared folder.

Low priority Unopened Mail iconStandard priority Unopened Mail iconHigh priority Unopened Mail icon

Unopened mail message with a low, standard, or high priority.

Low priority Opened Mail iconStandard priority Opened Mail iconHigh priority Opened Mail icon

Opened mail message with a low, standard, or high priority.

Low priority Unopened Appointment iconStandard priority Unopened Appointment iconHigh priority Unopened Appointment icon

Unopened appointment with a low, standard, or high priority.

Low priority Opened Appointment iconStandard priority Opened Appointment iconHigh priority Opened Appointment icon

Opened appointment with a low, standard, or high priority.

Low priority Unopened Task iconStandard priority Unopened Task iconHigh priority Unopened Task icon

Unopened task with a low, standard, or high priority.

Low priority Opened Task iconStandard priority Opened Task iconHigh priority Opened Task icon

Opened task with a low, standard, or high priority.

Low priority Unopened Note iconStandard priority Unopened Note iconHigh priority Unopened Note icon

Unopened reminder note with a low, standard, or high priority.

Low priority Opened Note iconStandard priority Opened Note iconHigh priority Opened Note icon

Opened reminder note with a low, standard, or high priority.

Low priority Unopened Phone iconStandard priority Unopened Phone iconHigh priority Unopened Phone icon

Unopened phone message with a low, standard, or high priority.

Low priority Opened Phone iconStandard priority Opened Phone iconHigh priority Opened Phone icon

Opened phone message with a low, standard, or high priority.

Low priority Reply Requested iconStandard priority Reply Requested iconHigh priority Reply Requested icon

The sender has requested that you reply to this item. The item can be a low, standard, or high priority.

Busy Search Information icon

This icon appears in a Busy Search. If it appears to the left of a username or resource, you can click a scheduled time across from the username or resource on the Individual Schedules tab to display more information about the appointment in the box below. However, the user or resource owner must give you appointment Read rights in their Access List before this icon appears. See Adding and Removing Proxy Names and Rights in Your Access List.

Alarm icon

This icon appears on your Calendar. An alarm is set for the item.

Group Scheduled Item icon

This icon appears on your Calendar. The item is a group appointment, reminder note, or task.

Private Item icon

This icon appears on your Calendar. The item is marked private.

Declined Item icon

This icon appears on your Calendar. You declined the item but didn't delete it.

Viewing Options in Your Mailbox

You can view the items in your Mailbox three different ways, depending on how you want the information organized. Details, Discussion Threads, and As Calendar are all found on the View menu.


Details

Details displays a list of your items and information about them in columns, including Subject, Date, CC, Priority, Document Type, Due Date, Size, Version#, and many other categories. Details is the default Mailbox view if you have not changed your Mailbox properties. For information about adding or rearranging columns, see Using the Columns in Your Mailbox.

  1. Click Details icon on the toolbar to view by Details.


Details view


Discussion Threads

Discussion Threads shows the e-mail discussion of an original item and all its replies grouped in hierarchical order.

  1. Click Discussion Threads icon on the toolbar to view by Discussion Threads.


Discussion Threads view


As Calendar

As Calendar displays all scheduled items saved in a particular folder. This is useful if you organize all your appointments and other items for a specific project in one folder.

  1. Click Calendar icon on the toolbar to view As Calendar.


Calendar view