in your Folder List.GroupWise stores all the mail messages, appointments, and other items you receive in your Mailbox.
From your Mailbox, you can read items, reply to items, and forward items you've received. In addition, you can delegate tasks and appointments to other users. You can even change an item, such as a mail message, to another type of item, such as an appointment.
You can read incoming items in your Mailbox or Calendar. Your Mailbox displays a list of all of the items you have received from other users. However, posted appointments, posted reminder notes, and posted tasks appear in your Calendar, not in your Mailbox.
Phone and mail messages stay in your Mailbox until you delete them. Appointments, reminder notes, and tasks stay in your Mailbox until you accept, decline, or delete them. When you accept an appointment, reminder note, or task, it is moved to your Calendar.
All Mailbox items are marked with an icon.The icons change depending on whether or not the item has been opened. See Icons Appearing Next to Items in Your Mailbox and Calendar for more information.
In addition, all unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read. This is especially useful for collapsed discussion threads because it saves you the time of expanding each thread to check if there are newly posted items.
If your Mailbox is not displayed, click in your Folder List.
For information about reading items that were composed in HTML, see Sending and Receiving Items in HTML.
Use QuickViewer to scan the contents of your items. QuickViewer saves time because you don't need to open each item; you simply click an item or press the Down-arrow to read your items. If you click a document reference, the document will display in the QuickViewer. You can display an item's attachment by clicking the attachment in the drop-down list on the QuickViewer toolbar. OLE attachments, however, do not display in the QuickViewer.
When you read an item in the QuickViewer, the icon changes to the opened status. For example, the closed envelope representing a mail message changes to an opened envelope.
Click 
on the toolbar.
If necessary, size the QuickViewer by dragging a corner of the window or by dragging the horizontal dividing line up or down.
If you size and close the QuickViewer, it will be the same size when you open it again. Size it by dragging a corner of the window, not by clicking the maximize button.
In the Mailbox, click each item that you want to read.
To view an attachment, click the drop-down list on the QuickViewer toolbar, then click the attachment. You cannot open OLE attachments in the QuickViewer.
Right-click the QuickViewer window to choose other options.
To close the QuickViewer, click on the toolbar.
If you open an item to read it, and then decide you want to read the item later, you can mark the item unread. Marking the item unread changes the item to bold and changes the item's icon to unopened so you will know you still need to read the item.
If you have opened an item and then marked it as unread, the status of the item in Properties does not change. The item status is still listed as Opened in the Properties window.
This information applies to reading an item in an item view or in the QuickViewer.
This font change is only in effect while you read the item. If you close the item and re-open it, the font returns to the Windows system default font or the font that the sender composed the item in. The Windows system default font affects every program on your desktop. To change the Windows system default font, open the Control Panel and change Display Properties.
You cannot change the font in the QuickViewer if the item was composed in HTML view.
Select the text you want to change.
Click Edit > Font.
or
Right-click the window > click Font > Font.
Click a font and a font style.
Click a size.
Click any other options you want to change, then click OK.
Use Reply to respond to an item. You can reply to everyone who received the original item or to the sender only, without needing to create and address a new message. You can also include a copy of the original message in your reply. Your reply will include Re: preceding the original subject text. You can modify the subject text if you want.
Open the item you want to reply to.
Click Reply, click an option on the dialog box that displays, then click OK.
or
Click the arrow under the Reply button, then select an option from the button's drop-down list.
Type your message, then click Send.
If you reply to all recipients of an item and the original message included BC or CC recipients, your reply will include the CC recipients, but not the BC recipients.
Open or select an item in the shared folder.
Click Actions > Reply.
Click a reply option.
You can reply to the original discussion topic, rather than to the item you are reading. Or, you can reply to any item you are reading, whether it's an original discussion topic or someone else's reply. In both cases, these replies are posted in the shared folder and not sent to individuals.
If you reply privately to the individual who wrote the item, your reply is not posted to the shared folder.
Click OK.
Type your reply, then click Post.
Use Forward to send items you receive and to send document references to other users. You can forward one or more items as attachments to mail messages, or you can place forwarded items in the Message box of a mail message.
If you receive an appointment, reminder note, or task that you want to assign to another user, use Delegate. When you delegate an item, a Delegated status is placed in the item's Properties window, letting the sender know you have transferred responsibility for the item to another person.
Open the item you want to forward.
Click Forward.
or
Click the arrow under the Forward button, then select Forward as Attachment.
Type a username in the To box, then press Enter.
Click Address if you want to search for a username in the Address Book. Double-click the username, then click OK.
Click in the Message box, then type a message (optional).
Click Send.
If you can't accept an appointment, task, or reminder note, you can delegate the item instead of forwarding it. Delegating places a Delegated status in the item's Properties window, letting the sender know you have transferred responsibility for the item to another person.
Ctrl+click the items you want to forward in your Mailbox.
Click Actions > Forward as Attachment.
Type a username in the To box, then press Enter.
Click Address if you want to search for a username in the Address Book. Double-click the username, then click OK.
Click in the Message box, then type a message (optional).
Click Send.
If you can't accept an appointment, task, or reminder note, you can delegate the item instead of forwarding it. Delegating places a delegated status in the item's Properties window, letting the sender know you have transferred responsibility for the item to another person.
Open the item you want to forward.
Click the arrow under the Forward button, then select Forward.
A new message will open with the text of the forwarded item in the Message box.
Type a username in the To box, then press Enter.Click Address if you want to search for a username in the Address Book. Double-click the username, then click OK.
Click in the Message box above the forwarded text, then type a message (optional).
Click Send.
If you can't accept an appointment, task, or reminder note, you can delegate the item instead of forwarding it. Delegating places a delegated status in the sender's Properties window, letting the sender know you have transferred responsibility for the item to another person.
You can use Change To to convert an item in your Mailbox to another type of item. For example, you can change a mail message in your Mailbox to an appointment in your Calendar. The new appointment contains all the information from the mail message (such as To, CC, and BC lists, subject, and message text) that is applicable in the appointment.
When you change a mail or phone message to another type of item (such as an appointment or task), the original item is removed from your Mailbox and the new item is added in the appropriate location, such as the Calendar.
When you change an item, GroupWise displays the default item view selected in Environment Options.
In your Mailbox, click the item you want to change.
To change the item to a posted item of another type, click Edit > Change To, then click an item type.
or
To change the item to another item type, click Edit > Change To > More, then click an item type.
Posted items are sent directly to your Calendar. Group items are sent to the Mailboxes of individuals and groups the message is sent to.
Type the necessary information.
Click Send or Post.
You can right-click the item > click Change To to change the selected item from a posted item to a group item or vice versa.
Click Window > Calendar to open your Calendar.
Click the item you want to change in the Appointments, Tasks, or Reminder Notes List.
Drag the item to the list that corresponds to the type of item you want to change it to.
For example, drag a task to the Appointments List to change it to an appointment.
To copy an appointment, task, or reminder note, press Ctrl while you drag the item.
Specify any additional information in the item view, then click Send or Post.
In your Calendar, click a posted item.
Click Edit > Change To > More.
Click Group, then click OK.
Type any additional information, then click Send.
Use Delegate to reassign a scheduled item to someone else. The sender can determine who you delegated the item to by looking at the item's Properties.
In the Main Window, click a task, reminder note, or appointment.
Click Actions > Delegate.
In the To box, type a username, then press Enter.
or
To select a username from a list, click Address, double-click the username, then click OK.
Type any additional comments to the recipient.
Click Send.
Click Yes if you want this item to remain in your Calendar.
or
Click No if you want this item deleted from your Calendar.
In a Calendar view, right-click a task, reminder note, or appointment > click Delegate.
In the To box, type a username, then press Enter.
orTo select a username from a list, click Actions > Address, double-click the user, then click OK.
Type any additional comments to the recipient.
Click Send.
Click Yes if you want the item to remain in your Calendar.
or
Click No if you want the item deleted from your Calendar.
You can view items in GroupWise that have been composed in HTML and received from other users or from Web-based information services. You can click any links that are included in the item and jump to the linked Web sites.
If you have Internet Explorer 4.x or higher installed on the same computer as GroupWise, you can compose messages in HTML. An HTML toolbar over the Message box gives you HTML options such as text formatting, text color, lists, inserting lines and pictures, inserting a background image, and inserting links.
The HTML view is the default view, so even simple text messages are composed in HTML.
For information about changing the font of items you send and receive, see Changing the Font of Items You Send and Changing the Font of Items You Receive.
If you set the default view as Plain Text, you must accept the Windows system default font for your message text. However, if you choose HTML as your default view, HTML tools become available in your outgoing and incoming messages. You can also choose a different default font for your outgoing messages.
From an HTML view, select the font style and size you want to use as the default for your messages.
Right-click any of the tools on the HTML toolbar, then click Set Current Font as Default.